Remote SMB Onboarding Manager — SaaS Adoption & Retention
Connecteam
- Remote job
Connecteam is seeking an SMB Onboarding Manager to guide small and growing businesses through the critical onboarding phase, ensuring successful adoption of our deskless workforce solution. You will lead end-to-end onboarding, deliver tailored training, and help clients realize quick wins that showcase value. Ideal candidates bring 2+ years in SaaS onboarding or customer-facing roles, strong training skills, and the ability to manage multiple onboarding projects in a fast-paced startup #J-18808-Ljbffr Connecteam
$100k - $125k
...Limited seeks an Engagement Manager to transform SMB hiring workflows with AI. You will drive customer adoption, retention, and long-term impact... ...insights. This role involves onboarding, supporting users, and enhancing... .... The position starts as remote with plans for hybrid...Remote work- ...Director of Client Strategy, SMB to architect a new one-to-... ...serve resources. You’ll drive retention, adoption and upsell while coaching a... ...growing team in a fast-paced, remote startup. You’ll partner with... ...deliver scalable education, onboarding, and customer experiences,...Remote work
- ...seeking a Growth Account Executive to manage a book of existing SMB Toast SMB POS customers, driving... ...through expansion and product adoption. This role is primarily remote, with occasional time in the... ...experience in a fast-paced B2B SaaS environment, with a proven #J-1...Remote job
- ...Title : SMB Account Manager Location : Remote About Us Wealth.com is... ...and on driving high adoption, engagement, expansion and retention. Your Responsibilities... ...sales, successful onboardings, effective adoption... ...experience driving SaaS software adoption and...Remote workContract workTemporary workFlexible hours
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience in a similar role... ...dynamic team that offers flexibility for remote work and a competitive compensation...Remote job
$220k
...first time ever, you can manage and automate every... ...a single system.Take onboarding, for example. With Rippling... ...for customer adoption, retention, and revenue growth. Account... ...stakeholders through remote meetingsNegotiate and... ...will need4+ years of SaaS experience in account...Remote workContract workWork at office3 days per week- Nodes & Links is building an AI-first SaaS platform to help manage large projects across US enterprises. We are hiring a Senior Customer... ...with enterprise customers, focusing on onboarding, adoption, retention, renewals and expansion across a portfolio of accounts...Remote job
$110k - $140k
Customer Success Manager - Healthcare SaaS - $110-140K Base + 20% Bonus - Remote - 5.0 Glassdoor Customer Success... ...Manager to drive retention and expansion within their... ...measurable ROI Drive adoption and optimization of... ...team to successfully onboard new clients and troubleshoot...Remote jobFull timeWork at officeWork from homeHome officeFlexible hours- ...- on a 4-day work week! As a SaaS SMB Account Executive, you will help... ...shops. In this role, you'll manage the full sales cycle, from... ...for success during post-sale onboarding. # Develop relationships to... ...the flexibility - whether it's remote work or a hybrid or in-person...Remote workWork at officeFlexible hoursWeekend workDay shift
- Dental Intelligence is seeking an SMB Customer Onboarding Specialist to guide small and mid-sized dental practices... ...tailored onboarding experience, ensuring adoption and smooth implementation of our SaaS platform. This fully remote role in the United States involves...Remote work
$157k - $200k
...globally distributed remote team, Loadsmart... ...Director of SaaS Sales to lead our... ...the teamOwn and manage a personal book of... ...ensure consistent adoption of tools, CRM hygiene... ...from sales to onboarding and retention initiativesCollaborate... ...with both SMB/mid-market and enterprise...Remote workFull timeVisa sponsorshipWork visaShift work- ...Description The Director of SMB & Mid-Market... ...required to successfully onboard and implement 300+ WFM... ...and quality at scale. ~Manage two distinct implementation... ...and equipment. ~Remote employment limited to:... ...first-value and customer adoption at CS handoff. ~Implementation...Remote workFull time
- ...our vertical sales strategy and scale a high-performing SaaS sales organization across SMB, mid-market and enterprise segments. You will design, implement... ...optimize sales processes, forecasting, and performance management. The role requires 4-6 years of leadership in B2B SaaS,...Remote job
$180k
About the role As an Onboarding Manager at Rippling, you will set the bar for operational excellence... ...across your book of business by owning retention, expansions, and overall growth across... ...Tier 2 (SEA/CHI): $170,000 OTE Tier 3 (Remote): $160,000 OTE #J-18808-Ljbffr...Remote workWork at office3 days per week- ...time ever, you can manage and automate every... ...system.Take onboarding, for example. With... ...to join our hybrid-remote US-based Account Management... ...for customer adoption, retention, and revenue growth... ...managers in our SMB segment own revenue... ...will need2+ years of SaaS experience in...Remote workContract workWork at office3 days per week
- ...you'll design the onboarding motion from scratch... ...kickoff to real adoption; by 12 months you... ...bidding, project management, field, finance )... ...customer success at a SaaS company ~ You... ...Experience onboarding SMB customers You'... ...Location: Remote, Latin America...Remote workFull timeFor contractors
- ...high-volume portfolio of SMB accounts, the full-time remote Scaled Customer Success Manager will drive customer adoption, outcomes, and retention through scalable... ...programs while managing onboarding, training, and proactive... ...preferred B2B SaaS experience required Transportation...Remote workFull time
- ...z backed vertical SaaS). He's worked in data... ...area) 1 day remote per week 1 week per... .... The Role As an Onboarding Manager, you’ll own the critical... ...to help customers adopt best practices... ...ensure long‑term retention and satisfaction... ...Experience working with SMB customers or in...Remote workWork at officeLocal area1 day per week
- A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...Remote job
- ...to drive expansion within existing SMB Toast POS customers. You’ll manage a full sales cycle from prospecting... ...offerings. Join a high-velocity team with a remote-first approach and occasional field... ...track record in quota-carrying B2B SaaS sales and exceptional communication...Remote job
$150k - $175k
...Client Strategy, SMB at ShopMy, you... ...model that delivers retention and platform adoption at scale. Your... ...classic account management and more like... ...education, and scaled onboarding that drive... ...in a fast-paced, remote startup environmentThe... ...experience in SaaS Customer Success...Remote workWork experience placementWork at officeImmediate startFlexible hours$90k - $100k
...Customer Success Manager Job Type: Full-Time, Permanent... ...Job Location: Remote US with some travel... ...Stakeholders, success and retention of his clients and additionally... ...on increasing adoption, customer retention, and... ..., and successfully onboard new clients, assist to...Remote workPermanent employmentFull timeWork from homeFlexible hours- ...seeking a Growth Account Executive to manage a book of existing SMB Toast POS customers, driving expansion and product adoption. This is a primarily remote role with occasional time in the... ...has 2+ years of quota carrying B2B SaaS sales, strong communication, and a collaborative...Remote jobContract work
$25k
...SMB Customer Success Manager Suger helps revenue teams sell more effectively by simplifying... ...), guiding customers through onboarding and driving adoption, engagement, and retention across the full customer... ...Support — ideally in SaaS or cloud ~ Excellent written...Remote workShift work- ...Representative to expand our SaaS footprint with existing clients... ...proven sales process to drive adoption and revenue growth. This role... ...product demonstrations of Thryv’s SMB platform. Ideal candidates... ...outbound sales, and the ability to manage a diverse #J-18808-Ljbffr...Remote job
$61k - $70k
...LLC is seeking a Renewal Account Manager- Digital Experience to own renewals, drive retention and coordinate with Sales,... ...Success, Finance and Legal. This is a remote role based in the US, preference... .../CST, requiring 1-3+ years in SaaS renewals and a track record of meeting...Remote job- ...member lifecycle dashboards: first-year retention, onboarding completion, renewal conversion, and... ...success, constituent engagement, program management, association management, or a related... ...Indianapolis, Indiana, working in a remote-friendly environment. At Sigma, you’ll...Remote workFull time
- ...Upsell) Sales team. You will manage a book of existing SMB Toast POS customers,... ...through expansion and product adoption across the Toast platform.... ...full-cycle role is largely remote, with occasional time in the... ...proven quota-carrying B2B SaaS sales experience, strong consultative...Remote job
- ...building a global team with remote-friendly options across the... ...States. The Customer Success Manager will nurture SMB portfolios, educate customers... ...and integrations, and drive adoption and value realization. You should have 2-4 years in SaaS account management, strong...Remote job
- ...efficiently. We’re a remote-first team with a... ...looking for an SMB Account Manager to join ArcSite... ...driving expansion, retention and long-term... ...upgrades, and ecosystem adoption. You will also... ...including onboarding and support. Identify... ...accounts within a SaaS or technology environment...Remote workTemporary workFlexible hours
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