Strategic Account & Growth Manager

Strategic Account & Growth Manager

The Strategic Account & Growth Manager is responsible for driving market growth in long term care while maintaining, expanding and strengthening relationships with prescribers and pharmaceutical partners with Blake Pharmacy across an assigned region. This role integrates strategic account management with business development, ensuring high client satisfaction, retention, and expansion of pharmacy services.

The ideal candidate has 5+ years of experience in account management, sales, or business development, preferably within long-term care, healthcare services, or pharmacy. This individual serves as the primary regional representative of the organization, aligning client needs with operational execution while identifying opportunities to grow market share.

This is a remote position but must reside within the territory. Territory: IN, OH, IL, PA, MI. Schedule: 8am - 5pm, weekends as needed. Travel: 25 - 75%.

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs
• Commission Plan

**To perform this role will require frequently sitting, and typing on a keyboard with fingers, occasionally walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**

Responsibilities

• Develops and executes a regional sales strategy aligned with organizational growth targets
• Identifies, prospects, and secures new prescribers and pharmaceutical partners with Blake Pharmacy clients within the assigned territory
• Leads the full sales lifecycle, including outreach, needs assessment, presentations, proposal development
• Drives organic growth within existing accounts through service expansion and relationship development
• Maintains a strong sales pipeline and provide accurate forecasting to leadership
• Serves as the primary relationship owner for prescribers and pharmaceutical partners with Blake Pharmacy clients within the region
• Builds and maintains strong partnerships with administrators, nursing leadership, and clinical stakeholders
• Conducts routine business reviews to evaluate service performance and address client needs
• Proactively identifies and mitigates risks to client satisfaction and retention
• Partners with internal teams (operations, pharmacy, billing) to ensure consistent service delivery and issue resolution
• Acts as the voice of the client and market within the organization
• Provides insights on regional trends, competitor activity, and growth opportunities
• Collaborates with onboarding and implementation teams to ensure successful client transitions
• Monitors and reports on performance metrics, ensuring alignment with business objectives

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or related field (or equivalent experience)
• 5+ years of experience in account management, sales, or business development
• Experience in long-term care, healthcare services, or pharmacy strongly preferred
• Demonstrated success managing a territory or region
• Strong relationship management and influencing skills across multiple stakeholder groups
• Proven ability to drive revenue growth and meet or exceed sales targets
• Effective communication, presentation, and negotiation capabilities
• Ability to navigate complex healthcare environments and regulatory considerations
• Highly organized with strong time and territory management skills
• Percentage of Travel: 25-75%