HR Support Specialist

Our client, a leading organization in the healthcare industry, is seeking a Human Resources (HR) Professional to join their team. As a Human Resources (HR) Professional, you will be part of the Employee Support Services supporting HR operations and employee engagement initiatives. The ideal candidate will have excellent communication skills, a customer-oriented mindset, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: HR Support Specialist


Location: Alpharetta, GA

Pay Range: $28/hr - $30/hr

What's the Job?

• Handle telephonic and electronic inquiries from employees, managers, and external agencies, providing prompt and empathetic support.
• Navigate multiple HR systems such as Workday, ServiceNow, and ADP to identify resources and ensure thorough case documentation.
• Assist employees and people leaders with HR-related questions, routing inquiries to appropriate departments when necessary.
• Contribute to delivering a delightful employee experience by providing accurate and respectful communication.
• Support HR administrative functions, ensuring compliance with policies, laws, and regulations.

What's Needed?

• Associates degree or equivalent experience; Bachelor's degree preferred in human resources, business administration, or related field.
• Minimum of two (2) years of human resources or contact center/HR Shared Services experience.
• Proficiency with Microsoft Office tools; ServiceNow experience preferred.
• Ability to navigate multiple technology tools including Workday, ADP, SharePoint, and Microsoft Teams.
• Excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

What's in it for me?

• Opportunity to work in a dynamic, technology-enabled environment.
• Engage in meaningful work supporting employee well-being and organizational success.
• Collaborate with a diverse and inclusive team committed to excellence.
• Develop your skills in HR systems and customer service.
• Work in a hybrid setting with flexible scheduling options.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.