GTM Operations Manager

Gtm Operations Role At VibeYou'll join the GTM Operations team sitting at the intersection of GTM strategy and technical execution — identifying problems across the revenue funnel and building the solutions to fix them. This isn't a Salesforce admin role or a reporting function; it's an end-to-end builder role, embedded closely with Sales and Customer Success, translating what's breaking in the business into AI-first tools and automations that actually ship. The GTM org is growing fast, and this role exists to make sure the operational infrastructure grows with it. Three reasons to want this: direct ownership over problems that connect to real revenue outcomes, more scope and fewer layers than you'd find anywhere else at this revenue scale, and the chance to shape what a modern, AI-native GTM Ops function looks like from the ground up.What You'll DoDiagnose and prioritizeMap problems across the full revenue funnel — lead routing, pipeline execution, retention, and growthTriage daily asks from the sales team while managing longer-term roadmap projects in parallelForm a clear, defended POV on what to build first and why it matters to the businessBuild and shipBuild tools using Claude, AI agents, and automation — solutions should be agent-led, not workflow-dependentContribute features to tools owned by the engineering team, working directly alongside themTest automations, resolve technical issues, and iterate based on what the data showsEmbed with GTM teamsMeet regularly with Sales and CS teams to surface emerging needs as strategy evolvesTranslate those needs into a prioritized backlog and work through it systematicallyKnow when a process should stay team-specific vs. when it needs to align with global systems — and bring teams along when it's the latterDrive toward outcomesTie every project to a revenue or net dollar retention goalMove from shipping to driving by month 12 — set a goal, map the work, show the correlationMaintain clean, comparable data across the GTM org by building alignment on systems and reportingWhat You Need5–7+ years in GTM Operations, Revenue Operations, or GTM Product/Program ManagementDemonstrated systems thinking — you connect tools, teams, and workflows into something that works end-to-endActively uses AI tools (including Claude or similar) to build, automate, and solve problems in your current workStrong data literacy — you can build a spreadsheet, read a dashboard, and tell the story the numbers are tellingA track record of owning projects fully: scoping, prioritizing, shipping, diagnosing, and iteratingSalesforce exposure — you don't need to be an admin, but you've used it and can pick it up fastNice to HavesExperience at a hyper-growth scale-upExposure to consumption-based revenue models — tick-rate dynamics, seasonality, and undefined contract baselines rather than defined SaaS contract termsOur ValuesAt Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions.You'll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort.This is a high-performance environment with high-performance rewards: you'll work alongside people who push you, with real ownership over hard problems in a market that's moving fast.If that sounds like the best version of your career, we want to meet you.What We OfferFor candidates in New York, NY, the pay range for this role is $150,000–$180,000.At Vibe, we want you to build something, own something, and grow fast. Here's how we back that up:Variable pay — based on objectives you hit. No arbitrary targets.Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week!Full health coverage — Comprehensive medical, dental, and vision insurance.401(k) with matching — We invest in your future, not just your output.Unlimited PTO — Take the time you need. We measure results, not hours.Parental leave — Paid leave for all parents.Annual offsite — The whole team, once a year, somewhere worth the trip.Our Interview ProcessWe respect your time. Here's exactly what to expect — no surprises, no ghosting.Recruiter screen — 30 min. We'll share context; you'll share yours.Manager interview — Meet the person you'd work with directly.Take-home assignment + live debrief — A real problem, not a trick. We'll work through it together.Calibration interview — A senior leader joins to ensure we're holding a consistent, high bar.Offer — Fast. We don't let good decisions sit.Equal OpportunityVibe is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.We believe the best ideas come from teams with different backgrounds, perspectives, and experiences. If you need a reasonable accommodation during the application or interview process, please let us know.Referral InstructionsBeing referred? Ask your contact to submit your application directly on your behalf.