Office Manager

Office Manager

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey.

Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven.

Role Summary:

The Office Manager oversees the business operations of the assigned medical practice and supervises the support staff of that practice.

Essential Duties and Responsibilities:

• Hire and train office staff. Provide training and insight on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures of GenesisCare US including regulatory compliance.
• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
• Coordinates with payer contracting and credentialing teams to oversee the maintenance of all physician licenses, CMEs, and other documents required for the physician(s) to practice.
• Responsible for monitoring of code capture and collections for practice.
• Coordinate and assist the Director of Operations with the financial aspects of the business unit including accounts payable, inventory control and accounts receivable.
• Responsible for Physician scheduling and on-call coverage.
• Oversee facility maintenance, operations issues and coordination of third party vendors
• Other duties as assigned by Physicians or Director of Operations
• Responsible for ordering of office supplies and materials for office(s)
• Acts as a liaison between office(s) and Support Center. Work cross-functionally with various departments such as Compliance, HR, Billing, etc. to ensure company objectives are met.
• Maintains attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy.
• Attends mandatory company training sessions as required by state/federal law where applicable.
• Responsible for site visits throughout the region.

Qualification Requirements:

• Great attention to detail and accuracy; good observation and communication skills.
• Self-motivated.
• Able to set and change priorities as needed.
• Willingness and ability to stand as well sit for periods of time.
• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region. Approximate travel- 50%.

Education and/or Experience:

• High School diploma or equivalent, college degree preferred.
• Experience with various types of MS Office Products, including MS Excel and MS Word

Confidential and Sensitive Information:

• Must properly control the release of proprietary and confidential information.

Language Skills:

• Strong interpersonal skills.
• Ability to communicate in English, both verbally and in written form.

An integrated oncology and multispecialty network in Florida and North Carolina providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology.

GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.