Insights Partner, Career Pathways

Role Description

The Insights Partner is a specialist role that curates, synthesizes and disseminates information and resources of the most relevant research, data, emerging trends, best practices and thought leadership in Canada and the U.S. for strategic prioritization, implementation planning, and thought leadership and influence. The work will be focused on supporting the advancement of streamlined equitable pathways to good work and the recognition of immigrants’ skills and experience.

This position will report to the Career Pathways Head with dotted line reporting to the Skills Lead. Prioritization and focus of work will be determined by Career Pathways’ and Skills strategy and approach, which supports multiple elements of WES’s overall strategy. This position will also work closely with the communication teams to share learnings and insights that inform shared work and objectives.

What You'll Do

• Research and Analysis (40%)
  • Monitor research, news, programs and initiatives, labor market and workforce data, employer practices and sector signals, key actors, and other information relevant to career pathways and skills; provide analysis and advice; identifying trends and emergent developments and opportunities.
  • Coordinate across U.S. P&P, WES Canada and Communications to gather and share relevant insights.
  • Conduct research, literature reviews or environmental scans to inform strategy and implementation (e.g., occupational data, career pathways, job-quality frameworks, pilot evidence, skills-based labor market policy, skill frameworks).
  • Scope and oversee research consultants, as needed.
• Knowledge Mobilization (35%)
  • Lead knowledge mobilization efforts for Career Pathways and Skills by identifying creative, efficient, and effective ways to disseminate information for internal and external audiences in collaboration with narrative shift and thought leadership leads (U.S. P&P, WES Canada, OOSI) and Comms teams or narrative shift and influencing goals.
  • Create briefs, memos, blog posts, decks, talking points, and thought leadership and learning products in partnership with Communications or narrative shift teams (WES Canada, U.S. P&P).
  • Translate complex data into clear, accessible products and formats.
• Learning Integration Across Countries (25%)
  • Maintain a cross-country learning agenda: identify patterns, synergies, and transferable insights and foster a knowledge sharing culture.
  • Develop and manage a knowledge base by ensuring information is accurate, up-to-date and easily searchable.
  • Select, organize, implement and maintain technology platforms (e.g. SharePoint) to house knowledge.
  • Support the team’s “start-up posture” by rapidly synthesizing what’s working and feeding it back into strategy.

Qualifications

• Bachelor’s degree or an acceptable equivalent combination of education and experience in a relevant field.
• 3-7 years relevant work experience with preference for experience in workforce development, immigration, refugee resettlement or economic development with at least 2-4 years relevant hands-on research or knowledge management experience.
• Lived and/or learned insight into the opportunities and challenges experienced by immigrant and refugee communities.
• Demonstrated experience coordinating and working across matrixed teams.
• Demonstrated experience managing multiple priorities across teams.
• Ability to build strong relationships and work with individuals at all levels of the organization; work collaboratively with people of different backgrounds, experiences, communication styles, and cultures towards collective goals.
• Ability to work independently and as a team member.
• Strong strategic judgment and ability to manage tradeoffs.
• Strong ability to work within ambiguous, dynamic and entrepreneurial environments and see each new challenge as an opportunity for change; be comfortable with risk and failure as a natural part of long-term success; apply adaptive management approaches and operate with a learning mindset.
• Exceptional writing and editing skills; ability to convey complex information to stakeholders in compelling formats (e.g. visualization) and products (e.g. reports, webinars) and use clear language.
• Exceptional verbal and interpersonal skills, including presentation and facilitation skills in cross-cultural contexts; confidence presenting and liaising at leadership levels.
• Strong ability to search, select, and synthesize information, research findings, and program insights in line with strategic objectives and priorities.
• Ability to motivate colleagues to share knowledge and drive adoption of knowledge-sharing practices and use evidence to inform decision-making and prioritization.
• Strong strategic thinking, planning, problem solving, organizational and analytical skills.
• Strong command of technology tools including Microsoft Office suite especially Word, Excel, PowerPoint, OneDrive, and SharePoint.
• Thrive in an environment that values transparency, collaboration, and a learning orientation.
• Brings a “can-do” attitude and has a willingness to stretch up and down in their role as needs evolve.

Requirements

• Experience using shared systems and platforms (e.g. Salesforce, Monday.com).
• Experience with program evaluation.
• Experience in healthcare or direct care sectors.

Benefits

• Work-Life Harmony: Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments.
• Rewards and Recognition: Competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
• Professional Growth and Development: Comprehensive training programs and tuition reimbursement opportunities to prioritize your learning and success.
• Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities.
• Community and Connection: Participate in a range of activities, including employee-led resource groups, town halls, collaborative team events, and initiatives that promote equity and celebrate diversity.