Senior Software Quality Engineer (SaaS)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment.
We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform.
This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases.

Core Responsibilities
Quality Strategy
• Develop and continuously improve QA processes
• Establish testing standards and best practices
• Create risk-based testing approaches
• Drive quality metrics and reporting
• Improve release confidence and production stability
Manual Testing
• Create detailed test plans and test cases
• Perform exploratory testing
• Execute regression testing
• Validate complex business workflows
• Reproduce and document defects clearly
Test Automation
• Design and implement automated testing frameworks
• Build and maintain UI automation suites
• Build and maintain API automation suites
• Integrate automated testing into CI/CD pipelines
• Monitor and improve automation coverage and reliability
API Testing
• Test REST APIs using tools such as Postman
• Validate authentication, authorization, and error handling
• Create automated API regression suites
• Analyze API logs and payloads
Data Validation & Reconciliation
• Validate application data against underlying databases
• Perform data reconciliation between systems
• Investigate production issues using SQL
• Verify integrations and ETL processes
• Build repeatable validation processes
Documentation
• Create and maintain:
o Test Plans
o QA Processes
o Release Validation Checklists
o Regression Suites
o Status Reports
o Defect Documentation
Collaboration
• Partner directly with developers during feature delivery
• Participate in design and requirements reviews
• Drive bug triage discussions
• Communicate quality risks clearly to stakeholders

Required Experience
Must Have
• 5+ years QA experience within SaaS products
• Demonstrated experience owning quality for complex web applications
• Strong manual testing experience
• Strong test automation experience
• Experience testing APIs
• Strong SQL skills
• Experience working in Agile environments
• Excellent written and verbal communication skills
Automation Tools
Experience with one or more:
• Playwright
• Cypress
• Selenium
• TestCafe
API Tools
Experience with:
• Postman
• Swagger/OpenAPI
• REST APIs
Data Validation
Experience with:
• SQL Server
• PostgreSQL
• MySQL
Ability to:
• Write queries
• Compare datasets
• Validate business calculations
• Investigate data discrepancies

Preferred Experience
AI-Enabled QA
Experience using AI tools to improve quality processes:
Examples:
• AI-assisted test case generation
• AI-assisted automation creation
• AI-assisted bug analysis
• AI-assisted regression identification
• AI-assisted documentation generation
• AI-assisted exploratory testing
SaaS Experience
Experience with:
• B2B SaaS platforms
• Enterprise software
• Multi-tenant applications
• Authentication / SSO systems
• Complex business workflows
More about Us

1. We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too
2. Job Type: Full-time, Exempt, Remote (East Coast Hours primarily), Some Travel Required
3. Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity