Benefits Manager

Gosh Enterprises is a dynamic, rapidly growing company that oversees a family of brands: Charleys: A 850+ unit restaurant brand known worldwide for serving the #1 Philly Cheesesteak in the World BIBIBOP Asian Grill: An award winning, 80+ unit Korean-inspired fast casual restaurant concept Lenny’s Grill and Subs: A Memphis-based 60+ unit chain serving high quality deli subs and hot subs Charleys Kids: A non-profit, partnering with like-minded organizations around the world to provide food, education, and mentorship to at-risk children Solar Planet: A company that provides solar field advisory and installation services Position Summary We're looking for a Benefits Manager with strong compensation experience to lead the design, administration, and continuous improvement of our benefits and pay programs. This role is critical in a multi-unit restaurant environment, where you'll balance the needs of hourly restaurant teams, salaried management, and corporate staff. You'll own health & welfare plans, retirement programs, leave administration, and compliance, while partnering closely with Compensation, Finance, and Operations on pay structures, bonus programs, and market competitiveness. What You’ll Own (Core Responsibilities) Benefits Management Design, implement, and administer health, dental, vision, life, disability, and voluntary benefits programs across corporate and restaurant populations Manage 401(k) or retirement plan administration, including compliance testing and vendor relationships Oversee leave of absence programs (FMLA, ADA, state-specific leave laws) and workers' compensation coordination Lead annual open enrollment strategy, communication, and execution Manage broker and carrier relationships; lead RFP processes as needed Ensure compliance with ERISA, ACA, COBRA, HIPAA, and other applicable regulations Monitor benefits spend and partner with Finance on budgeting and renewal negotiations Compensation Support job architecture, leveling, and pay structure design across corporate, field management, and restaurant hourly roles Conduct market pricing and benchmarking studies; participate in industry salary surveys (e.g., NRA, WorldatWork, restaurant-specific surveys) Partner with HR and Operations leaders on pay equity analysis, minimum wage compliance across jurisdictions, and multi-state pay practices Support annual merit increase and bonus planning cycles Assist in designing incentive programs for restaurant management (GMs, AGMs) and multi-unit leaders Ensure compliance with FLSA classification and evolving wage & hour laws relevant to the restaurant industry General Serve as a subject matter expert for employees and HR business partners on benefits and pay questions Analyze utilization, trends, and costs to recommend program improvements Maintain and audit data integrity within HRIS/benefits administration systems Create clear, digestible communications for a workforce that spans corporate and hourly restaurant employees Stay current on restaurant industry trends, minimum wage changes, and regulatory shifts affecting multi-state operators What You Bring (Qualifications) Required Bachelor's degree in Human Resources, Business, or related field (or equivalent experience) 5+ years of progressive experience in benefits administration, with meaningful hands-on compensation experience Multi-state, multi-unit experience strongly preferred (restaurant, retail, or hospitality industry a plus) Working knowledge of ERISA, ACA, FLSA, FMLA, and state-specific wage & hour laws Experience with HRIS and benefits administration platforms (e.g., ADP, UKG, Paylocity, Workday) Strong Excel/analytical skills; comfort with compensation benchmarking tools and salary survey data Excellent communication skills, with the ability to translate complex programs into simple, employee-friendly language CEBS, CCP, or PHR/SHRM-CP certification a plus Total Rewards Competitive salary + bonus Health, dental, and vision insurance 401(k) Paid vacation and personal days Short-term disability and voluntary life insurance Tuition and wellness reimbursement GOSH is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic. #J-18808-Ljbffr