Key Holder
Ace Hardware
Shift Supervisor
We are seeking a Shift Supervisor to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.
About Us: Conwell Enterprises is a family-owned company since 1989 with two locations in Provincetown (Conwell Home Center) and Wayland (and Wayland Home & Design) specializing in paint, interior design, hardware, cleaning supplies, housewares and more. We pride ourselves for excellent customer service, our commitment to the community and to the environment. For the last 5 years, Wayland Home & Design has achieved 5-star Platinum status with Ace Hardware Corporation for exceptional business practices.
Responsibilities:
- Supervise team of retail sales workers
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track monthly results and trends for business forecasting
- Provide exceptional customer service
Qualifications:
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
Physical Requirements:
- Ability to stand for an extended period of time
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting (up to 50lbs) and perform all functions as set forth
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