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Administrative Specialist I - Rehabilitation Casework Technician

$39.24k - $68.68k

NC Department of Health and Human Services

Job Summary This Rehabilitation Casework Technician position is located at Alexander Central High School in Taylorsville, a satellite office of the Hickory VR/IL Unit. The primary purpose of this role is to provide administrative support and casework assistance for the Rehabilitation Counselor serving transition students with disabilities in Alexander County, and to assist with the provision of Pre-Employment Transition Services in Caldwell County. Job Responsibilities Interview consumers and gather diagnostic reports to assist counselors with determining eligibility and required services. Assist counselors with developing written plans of services in conjunction with the consumer, parent and/or guardian. Document casework data and the provision of substantial services throughout the rehabilitation process in the case management system. Monitor the consumer’s progress throughout the service delivery process. Prepare documents, file, schedule, and input casework data, including invoices, billing documents, and correspondence to support consumer services. Work with community employers/partners to assist in directly placing highly qualified consumers in appropriate jobs leading to successful employment outcomes. Provide other support as designated by the counselor and complete all related administrative tasks. Qualifications and Preferences High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or an equivalent combination of education and experience. Preferred Qualifications: Knowledge of and/or experience working with people with disabilities. Experience providing effective front‑line service to the public, including responding to inquiries, resolving concerns, and maintaining professionalism in a fast‑paced setting. Ability to be flexible, detail‑oriented and organized with multiple priority assignments. Compensation & Benefits Salary Grade Range: $39,244 – $68,679. Recruitment Range: $32,287 – $48,000. Schedule: Position is eligible for a hybrid‑teleworking schedule that includes weekly onsite work hours. The State of North Carolina offers comprehensive benefits, including health insurance options, standard and supplemental retirement plans, NCFlex program benefits, paid vacation, sick, community service leave, and paid parental leave for eligible employees. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, pregnancy‑related limitations, and for religious beliefs, observances, and practices. Contact Information Talent Acquisition – View email address on click.appcast.io #J-18808-Ljbffr

Vacancy posted 1 day ago
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