Billing Coordinator

Overview:




TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.







Title: Billing Coordinator
Duration: 9 Months
Location: New York City, NY
Job Type: Temporary Assignment
Work Type: Onsite




Job Description:
Client recently implemented its new ERP system, Oracle Fusion, and they've seen a significant shift in the workflow, not only for our team but many other teams at the company. They're looking to contract a Coordinator to assist in day-to-day billing and vendor operations for the Marketing Acquisition and Campaign Services (MACS) team and other teams in the DTC Org.

The Marketing Acquisition and Campaign Services team serves as an internal media agency within client space, the flagship products of client.

Responsibilities:

- Maintain team billing tracker and other related financial documents
- Work with vendors and internal teams to resolve billing discrepancies and any onboarding requests
- Proactively problem-solve ad hoc requests from vendors, teammates and internal clients regarding payment status and vendor information
- Respond to all emails and inquiries in a timely manner to avoid escalation
- Initiate meetings with internal teams and external partners to ensure billing processes are being followed
- Maintain a close working relationship with Media Strategy, Financial Planning & Analysis, Procure to Pay and other teams at client place to ensure all necessary info is passed along accurately and efficiently

MACS Billing/Finance Operations Breakdown (General Overview):

Due to the nature of the MACS org work and the responsibilities of the Billing Vendor Ops we cover the work of multiple teams or departments

- Account Payable/PTP Billing - Vendor Management/Ops
- Graphite onboarding, tracking contracts o Vendor Inquiry
- Ad Hoc requests from vendors
- Ad Hoc requests from other teams at client

Detailed Overview:

• Identify and implement process improvements for vendor onboarding and invoicing, ensuring all digital marketing platforms remain active and avoid suspension
• Manage and onboard 30+ vendors utilized by the MACS team in support
• Field all ad hoc requests from vendors, teammates and internal partners regarding vendor information, payment status, or general inquiries
• Process and follow 50+ monthly invoices through to fulfillment/payment totaling over $20m
• Work with FPA confirming all expenses have come through and forecasting expenses for the MACS Team
• Liaise between Sourcing, Procure to Pay, Business and Legal Affairs, Global Business Services, MACS team, Media Strategy, OTT Team, internal teams and vendors

Communicate policy changes:

• Ensure vendor information such as net payment terms, banking details, and contact information is valid and up to date
• Liaise between these above-mentioned teams and the rest of the Marketing Acquisition Campaign Services team guarantee protocol is followed for onboarding new vendors
• Onboard new vendors utilized by the MACS team for media activation via Graphite Connect
• Communicate and troubleshoot issues with internal teams (Procure to Pay, Sourcing, Global Business Services, FP&A, other marketing teams operating in our instances of platforms), and vendors such as Google, Amazon, Meta regarding payment and remittance information, net term changes, profile management, onboarding etc.

Required:

• 1-2 years' Experience with invoice processing and/or billing, or Accounts Payable, or Collections
• Bachelor's degree in either Finance, accounting, or business administration or related fields, will consider Marketing as well.
• G suite or MS Office suite
• Google Sheets or Excel required - VLOOKUP, pivot tables, formulas (some sheets will have 100's of lines and they may need to evaluate compared to reporting from the platforms to verify expenses, what media ran that month, where to pay out)
• Need to be able to work within an agile environment going through transformation and evolution, will need to prioritize tasks and shift according to changes

Nice to Have:

• Either SAP or Oracle Fusion (Fusion highly preferred)
• Prefer experience with large or enterprise size organizations

TekWissen Group is an equal opportunity employer supporting workforce diversity.