IT Helpdesk & Campus Support Manager
Bunker Hill Community College
Bunker Hill Community College is seeking a Manager for IT Support to lead our technology support team. This role is crucial for ensuring efficient delivery of IT services to students, faculty, and staff. The ideal candidate should possess excellent communication skills and a strong customer support background. This full-time position requires on-campus presence at least four days a week, emphasizing high-quality customer service and process improvement. #J-18808-Ljbffr Bunker Hill Community College
- ...Hill-Community-College is looking for a Manager of IT Support responsible for leading the support... ..., and staff. You will manage daily IT Helpdesk operations, focusing on excellent customer... ...development. The role requires on-campus presence at least four days a week and...Suggested
$75k - $105k
BGB Group is seeking a Helpdesk Manager to lead IT Helpdesk operations in Boston. The role involves overseeing IT support tickets, managing workflows, and improving support processes. Ideal candidates should have 3-5 years of IT support experience and strong troubleshooting...SuggestedRemote job$85k - $100k
...environmental services company is seeking a Senior Helpdesk Analyst in Boston, MA. This role involves providing technical support and resolving user issues via different... ...candidate should have a degree with experience in IT support, excellent communication skills, and strong...Suggested- ...in Cambridge, MA is looking for a Technology Support Specialist for the Technology Support Services... ...ensuring effective technology support during campus events. Successful candidates will have a strong understanding of IT, excellent communication skills, and a commitment...Suggested
$60k
...High School located in Braintree, MA. Position Overview The IT Support Manager provides comprehensive technical leadership and hands‑on support... ...staff. Key Responsibilities Manage and maintain all campus hardware including laptops, tablets, interactive whiteboards,...SuggestedLocal areaWeekend work$103.77k - $166.03k
...safety and justice challenges. Mantra Fix it: Restore service quickly and take care of... ...- On‑site Travel: Required as needed to support other worldwide sites and projects Reports... ..., triage, and escalation coordination. Manage, coach, and develop a team of 8-12 IT Support...For contractorsWork experience placementWork at officeLocal areaWorldwide- ...Lab IT Skill sets: Infrastructure & Systems Knowledge. Windows Server administration. ctive Directory integration.... ...strategies. Must also be capable of performing typical lab support activities as the role will be concurrent and not exclusive to Empower...
- A leading tech firm in Boston is seeking an IT Manager to lead end-user IT support across East Coast locations. The role requires 7+ years of IT operations experience, strong leadership, and a proven track record in customer service. Responsibilities include managing support...
- Koitecc Solutions in Boston, MA is looking for an IT Operations Manager to oversee IT support across East Coast locations. The ideal candidate will have over 7 years of IT experience, including 3+ years leading teams. Responsibilities include managing IT support operations...
$85k - $100k
A leading environmental services company in Boston is seeking a Senior Helpdesk Analyst to provide comprehensive IT support. The role involves troubleshooting hardware and software issues, documenting processes, and ensuring customer satisfaction. Qualified candidates...$65.65k - $118.68k
Leidos is looking for a Senior IT Support Specialist to provide Tier 2 and Tier 3 support across various regional offices in the Boston... .... This role involves diagnosing hardware and software issues, managing incidents through the SEC ticketing process, and ensuring operational...$94.1k - $150k
...The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud... ...leads incident response, problem management, and optimization activities for cloud services... ...environments in an enterprise or federal IT setting.? ~ Significant hands-on experience...Contract workWork at office- ...professional responsible for the support of learner-facing... ...efficient workflows, accurate data management and reporting, and facilitating... ...learner support, program teams, IT, and other resources. Collaborates... ...such as LMS access, providing campus maps, parking information,...Temporary workWork at officeImmediate start
- ...ITIL Service Desk Manager_VOIP_Cisco Exp_W2 We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its clients to deliver high-performance results, based...
$130k - $160k
...Technology Support Manager Office Location: Open Department: Information Technology Reports To: Director of User Engagement FLSA... ...interactions, ensuring every user has a positive experience with IT and that the Firm's reputation for service excellence is...Full timeWork experience placementWork at office- ...Role: Sr. Technical /Desktop Support Lead - Employee Tech Services... ...delivering white-glove, deskside IT support to executives and... ...across end-user devices. Manage IT asset lifecycle including procurement... ...workflow and follow up on helpdesk issues via ticketing systems....Contract workWork at officeRemote workFlexible hoursAfternoon shift
$65.65k - $118.68k
Description The Senior IT Support Specialist (Regional) provides Tier 2 and Tier 3 end-user support services under the SEC ISS contract... ...position supports SEC service delivery objectives by documenting and managing work through the enterprise ticketing process, following...Permanent employmentContract workWork at officeRelocationRelocation package$31.38 - $38.76 per hour
...in Boston is seeking a Service Desk Analyst to provide technical support services to clients via phone, email, and in-person. The... ...software is required. Applicants should have at least two years of IT support experience. This position is non-exempt and eligible for...Hourly payWork at office- ...Mason Company Inc. is seeking a driven full-time IT Service Center Analyst to provide excellent Tier 1 support to employees. This role includes troubleshooting and... ...and Office, as well as have the ability to manage multiple tasks in a fast-paced environment. Benefits...Full timeWork at office
- The End User Support Analyst provides technical assistance and support for hardware, software... ...network-related issues to ensure seamless IT operations. This role involves... ...desktops, mobile devices, and peripherals. Manage user accounts, permissions, and access rights...Work at officeRemote work
$67.9k - $132.5k
...shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...targets are consistently met in a federal IT environment. The supervisor coaches analysts on...Contract workWork at officeShift work- ...Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing... ...We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Qualifications ITIL ITSM Cisco VOIP Customer...
- ...Commonwealth’s Executive Branch, EOTSS oversees and manages the enterprise technology, digital... ...seeking to hire a Director of End User Support who will be a key contributor to... ...skills in dealing with complex business and IT challenges that cross multiple domains. This...Full timeWork experience placementWork at officeRemote workWork from homeMonday to FridayFlexible hours
- ...Commonwealth's Executive Branch, EOTSS oversees and manages the enterprise technology, digital... ...hire an Assistant Director of Deskside Support/VIP Services that will be responsible... ...standards. Working closely with IT and business stakeholders, this leader serves...Full timeTemporary workPart timeWork experience placementWork at officeLocal areaWork from homeMonday to FridayFlexible hours
- A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications... ...for in-person interviews and requires a strong background in IT service management. If you're focused on delivering high-performance...
$24 - $26 per hour
A leading national engineering firm in Boston is seeking a Helpdesk Support Specialist to join their IT team. This role involves being the first point of contact for IT support, delivering exceptional customer service, troubleshooting technical issues, and deploying hardware...- ...An IT solutions company is seeking an Inside Sales Support Representative to enhance client relationships and support Account Managers with order fulfillment. The successful candidate will provide exemplary customer service throughout the order process and engage proactively...Remote work
- ...the Boston University Medical Campus communities and Information Services... ...provide end-to-end technology support to our clients, demonstrating... ...lead and/or project lead/manager. Be an application administrator... ...~ Collaborates smoothly with IT and business partners. Boston...Full timeWork at officeRemote workWeekend workAfternoon shift
$80k - $100k
A leading AI platform for insurance is seeking a Desktop Support professional in Boston, MA. Your role involves managing support tickets, ensuring compliance of desktop computers, onboarding new users, and fostering teamwork. Candidates should possess at least 3 years of...Remote jobFlexible hoursShift work$65k - $72k
...platform for insurance is seeking an experienced desktop/help-desk support professional. The role requires 4-5 years of relevant... ...with Windows and security procedures. Responsibilities include managing support tickets, onboarding new users, and ensuring system compliance...Flexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Helpdesk & Campus Support Manager. Be the first to apply!
- help desk remote Boston, MA
- IT service desk Boston, MA
- tier 1 help desk Boston, MA
- helpdesk specialist Boston, MA
- work from home help desk support Boston, MA
- customer service front desk receptionist Boston, MA
- helpdesk Boston, MA
- customer service desk Boston, MA
- help desk work from home Boston, MA
- help desk manager Boston, MA

