Senior Workforce Analyst Remote Contact Center Ops
DSI Systems
A technology solutions company is seeking a Senior Workforce Analyst for a remote position based in the United States. This role involves monitoring call volumes, staffing requirements, and providing real-time data analysis in a contact center environment. Candidates should have over 4 years in workforce management and experience with NICE IEX software. Benefits include medical insurance from day one, a 401k plan, and paid training opportunities. #J-18808-Ljbffr
Vacancy posted 2 days ago
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