Bilingual Administrative Assistant

Hire Professionals is excited to present an excellent opportunity for a Bilingual Administrative Assistant to join a well-established Healthcare practice with offices in Orlando and Ocoee . This role is perfect for a warm, friendly, and highly organized individual who thrives in a patient-centered environment. As the first point of contact for our patients, you’ll play an essential role in creating a welcoming experience, managing appointment scheduling, and supporting the daily operations of a busy medical office. If you take pride in providing compassionate service, enjoy helping others, and are fluent in both English and Spanish , we’d love for you to bring your professionalism and care to our dedicated team. Key Responsibilities Greet patients and visitors with a friendly, professional, and welcoming demeanor. Answer phone calls and emails, providing accurate information and assistance in English and Spanish . Schedule, confirm, and manage patient appointments with accuracy and attention to detail. Verify patient insurance information and process co-pays and payments. Maintain a clean, organized, and inviting front office and reception area. Assist patients with completing intake forms and provide information about services and procedures. Collaborate with clinical and administrative staff to ensure smooth communication and efficient patient flow. Address patient inquiries and concerns promptly, maintaining professionalism at all times. Perform additional administrative tasks such as filing, data entry, and record management. Summary of Qualifications High school diploma or equivalent (additional education in healthcare or administration preferred). Bilingual proficiency in English and Spanish — required. Previous experience as a medical receptionist, scheduler, or administrative assistant , ideally in a healthcare or OB/GYN setting. Excellent interpersonal, communication, and customer service skills. Strong attention to detail and organizational abilities. Proficiency in Microsoft Office Suite and familiarity with Electronic Health Records (EHR) systems preferred. Ability to thrive in a fast-paced, team-oriented environment while managing multiple priorities. Hire Professionals is proud to be an Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr