Automotive Business Development Representative

Job Description Job Description Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Call Team Six: Special Ops for Car Dealers is an outsourced BDC, automotive consulting and sales training firm that specializes in optimizing dealership prospect outreach. With a nationwide customer base of over 200 dealer groups, our team of dealership, BDC, tech, and digital experts have developed advanced auto-dialing and omnichannel technology that seamlessly integrates into major dealership CRM systems. Our solutions help dealers manage their lead process and flow more efficiently and effectively. Job Summary: The Automotive Business Development Representative is responsible for following up on leads from prospective customers interested in purchasing a vehicle. This role involves contacting potential buyers, understanding their needs, providing information about available vehicles, and scheduling appointments for them to visit the dealership. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a strong interest in the automotive industry. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions in various dealership CRM's Attend trainings to maintain up-to-date skills and knowledge Appointment scheduling Lead Follow-Up Qualifications High school diploma/GED Previous experience as a Automotive Business Development Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Bilingual preferred, but not mandatory Working Conditions: Must have quiet work environment. Must have fully reliable high-speed home internet This is an office-based role with extensive phone and computer use Expected hours: 40 per week Benefits: Flexible schedule Paid time off Paid training Work from home Overtime offered when available Career Growth Opportunities Shift: 8 hour shift Day shift Evening shift Morning shift Night shift Supplemental Pay: Bonus opportunities Overtime opportunities Work Location: Remote Depending on experience This is a remote position.