Business Banking Relationship Manager III

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Responsible for business development, relationship management and client experience for companies with annual gross sales of $0-10M. Proactively consult business owners to achieve their financial goals by providing smart financial solutions for personal and business needs. Serve as a trusted advisor, collaborating with product and retail partners to understand clients’ holistic business needs and develop revenue growth by identifying needs and providing tailored solutions and services, including loans, deposits, treasury management and all other applicable banking services. Represent the Sales Manager as needed. Accountable for risk by openly exchanging ideas, elevating concerns and following policies and procedures. Ensure actions and behaviors drive a positive customer experience while operating within the Bank’s risk appetite, consistently identifying, assessing, managing, monitoring and reporting all types of risk. Essential Duties and Responsibilities Develop qualified client prospects in defined segment by identifying and utilizing referral sources, existing clients and centers of influence. Work with product partners (Affiliate– Retail IE, WMA, TMO, etc. and Bancorp– Vantiv, Paycor, etc.) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect. Actively participate in community and/or specific industry forums, conferences and/or meetings to broaden relationship networks, referral sources and deepen knowledge of trends, practices, services and the competitive landscape. Effectively retain and grow long‑term, profitable, lead client relationships. Cross‑sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management with the ultimate goal of being the clients’ lead or primary bank. Plan and conduct relationship strategy and review meetings with product partners. Coordinate all client‑facing activities including credit support and other product partners. Conduct thorough pre‑call planning, One Bank Consultative Sales approach and prompt post‑call follow‑up. Utilize the Bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines. Achieve credit standards and metrics in regard to asset quality, credit administration and RAROC. Monitor ongoing information concerning customer financial performance, condition and industry trends to ensure credit exposure remains at an acceptable risk and is priced accordingly. Complete administrative responsibilities in a timely manner. Supervisory Responsibilities Provide coaching, leadership and guidance to Relationship Managers I and II in conjunction with their Regional Sales Manager or in addition to their Regional Sales Manager. Minimum Knowledge, Skills and Abilities Required Bachelor’s degree required or equivalent work experience. Minimum of 5 years of sales experience and minimum of 5 years managing business banking or commercial relationships preferred. Formalized credit training or equivalent credit risk experience required; underwriting experience preferred. Proven ability to build new and existing client business and provide a positive client experience. Strong business acumen, including detailed analysis, review of financial statements and knowledge of advanced accounting principles. Extensive knowledge of credit and non‑credit products required. Knowledge of commercial & Treasury Management services as well as alternative lending and financial options. Ability to assess client needs, drivers of profitability and corporate/personal life‑cycle optimizing financial solutions. Uses effective problem‑solving and analytical skills with ability to handle and prioritize multiple tasks. Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face‑to‑face negotiations and group presentations. Champions the Bancorp vision and core values through personal actions and leadership influence to promote high‑performing work groups. Proven ability to work in a team‑based sales environment. Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred. Ability to travel regionally and/or locally. Benefits and Compensation The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on role, skillset, experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs support the individual needs of employees and their families, encompassing physical, financial, emotional and social well‑being. At Fifth Third, we understand the importance of recognizing employees for the role they play in improving the lives of our customers, communities and each other. Location Auburn Hills, Michigan 48326 Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Dormont Manufacturing Co