Channel Account Manager

Job Description We are targeting a Channel Manager based on the Western US to support our growing Partnerships on our Technology Services Brokerage Team and better serve our growing Partner Community. Previous UCaaS or CCaaS Experience is a must. \n \n Total earnings opportunity is $120K to $200K. Crexendo is delivering the fastest-growing Cloud Communications Platform in America to businesses by providing powerful Voice, Video, Messaging, Meeting, Mobile, and Contact Center solutions. Our company is comprised of industry-leading sales, marketing, engineering, and support professionals that combine left-brain logic with right-brain creativity to design, build, and deliver world-class cloud services that drive business productivity. \n \n Crexendo is fully committed to the reliability and security of our solutions. Starting with a world-class data center architecture featuring multiple levels of redundancy and the highest level of security, every facet of our offering is benchmarked against the maximum security and reliability standards. Crexendo is Payment Card Industry compliant and CLEC licensed for our Unified Communications as a Service offering. \n \n Job Description: \n Our Channel Account Managers generate revenue by recruiting, developing, and managing channel partners. We are looking for experienced and aggressive UCaaS Channel Account Managers to join our team. Position responsibilities can include: \n \n Primary Responsibilities: \n \n * The ability to rapidly recruit, educate, onboard and nurture their own channel partners to achieve success. \n * Establishes productive, professional relationships with key personnel in partner accounts. \n * Coordinates the involvement of company personnel, including support, service, technical, and management resources, in order to meet partner performance objectives and partners' expectations. \n * Meets assigned targets for profitable sales volume and strategic objectives in their own partner accounts. \n * Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. \n * Proactively assesses, clarifies, and validates partner needs on an ongoing basis. \n * Sells through partner organizations to end users in coordination with partner sales resources. \n * Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally and through strict adherence to channel rules of engagement. \n * Leads solution development efforts that best address end-user needs while coordinating the involvement of all necessary company and partner personnel. \n * Ensures partner compliance with partner agreements. \n * Drives adoption of company programs among assigned partners. \n * Proactively recruits new qualifying partners. \n \n \n Accountability and Performance Measures: \n \n * Achieves assigned monthly sales targets in designated partner accounts. \n * Meets assigned expectations for profitability. \n * Completes partner account plans that meet company standards. \n * Maintains high partner satisfaction ratings that meet company standards. \n * Completes required training and development objectives within the assigned time frame \n * Maintains partner monthly recurring growth month over month \n \n \n Skills and Qualifications \n \n * A Bachelor's degree in Business, Marketing, or Management or an equivalent combination of education and related work experience is preferred. \n * Telecommunication industry experience preferred. \n * Minimum of five years experience in Channel Partner Management and/or Sales Management, Business Development. \n * Intermediate to advanced use of Microsoft Office programs and Salesforce.com. \n * Ability to prioritize and handle multiple tasks. \n * Excellent organization skills; superior attention to detail. \n * Excellent presentation skills. \n * Excellent communication skills, including the ability to exercise assertiveness to influence others to create desired sales results. \n * Ability to follow directions from a remote manager. \n * Ability to work the required hours of the position. \n * Ability to travel up to 50% of the time, at times on short notice. \n \n