Senior Customer Success Lead — Enterprise Growth & Adoption
Freshworks
Freshworks is seeking a Customer Success Lead in Boston to manage and grow relationships with key Mid-Market and Enterprise customers. This senior role focuses on driving customer retention and product adoption across a portfolio of accounts. You’ll serve as a trusted advisor, analyzing customer health and collaborating with teams to enhance their experience with Freshworks. The position is hybrid, requiring onsite presence 3x per week and offers a competitive salary and benefits. #J-18808-Ljbffr Freshworks
$108.8k - $134.4k
Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. You will drive customer retention, product adoption, and growth for key accounts. This hybrid role requires strong collaboration across teams and a deep...Senior- Genesys Cloud Services, Inc. in Boston, MA, United States, seeks a Senior Customer Success Manager to lead high-visibility programs that drive adoption, retention and growth for a focused portfolio of customers. You will partner with leadership to operationalize strategic...Senior
$113.85k - $161k
PTC in Boston is looking for a Customer Success Manager to drive growth and success for Enterprise customers. This key role involves working with high visibility accounts... ...building partnerships, and ensuring successful adoption of PTC solutions. The ideal candidate will have...Senior- VibeIQ Inc. is seeking a Senior Customer Success Manager in Boston, Massachusetts. This role involves managing relationships with enterprise retail clients, ensuring their successful onboarding, adoption, and retention of our software. The ideal candidate will have 3-5...Suggested
$155k - $170k
Skillsoft Corporation in New Hampshire is seeking a Sr. Customer Advocacy Manager to lead the advocacy program that turns customer success into powerful storytelling assets for the organization. This role involves close collaboration with Sales, Marketing, and Customer...Senior- Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on driving customer satisfaction and long-term growth. The ideal candidate will lead a team of Customer Success Managers to deliver measurable outcomes and ensure value realization throughout...SeniorRemote jobFlexible hours
- Datavant is seeking a Senior Marketing Manager, Product-Led Growth for ChartSwap Insights to own the PLG motion... ...acquisition through activation, adoption and expansion. This role sits at... ...intersection of Marketing, Product, and Customer Success, and is accountable for moving...Senior
$85k - $105k
PerkinElmer is seeking a Customer Success Manager (CSM) in Boston, MA. The CSM will manage key enterprise accounts, ensuring customers realize the full value from the Asset... ...data analysis, collaboration with sales for growth opportunities, and acting as the voice of the...Remote job$107k - $145k
Paperless Parts is seeking a Strategic Customer Success Manager based in Boston, MA. This full-time role focuses on managing a portfolio of enterprise customers and driving measurable outcomes through strategic partnership. Successful candidates will have extensive experience...Full time- SMX seeks a Senior Enterprise Solution Architect and Growth Lead for its State & Local Government practice in Boston. You will own product development, solution design, and delivery for cloud migration, modernization, AI/ML, and data analytics engagements while leading...SeniorLocal area
$128k - $192k
A leading marketing platform is seeking a Senior Account Executive to own a territory of large enterprise brands. The role involves strategic, consultative... ...that define markets. Successful candidates will have over... ...to drive revenue growth. This position offers competitive...SeniorRemote job- ...searching for an Account Executive (AE) in Boston, MA, to drive growth within established enterprise accounts. In this vital role, you’ll engage C-level... ...engagement skills, and is passionate about optimizing customer impacts through innovative solutions. PagerDuty offers a...SeniorFlexible hours
- Ibotta is seeking a Senior Account Manager to join our team in a hybrid role based in the United States. You will own enterprise client relationships, drive revenue growth, and lead campaign planning from inception to completion. The role requires strong data-driven sales...Senior
- ...strategic product and service development, lead solution architecture, serve as a trusted... ...Required strengths include 15+ years in enterprise technology, 3+ years in business... ...and experience in regulated environments. Growth/autonomy/impact include shaping solution...SeniorLocal area
- KARL STORZ North America is seeking a Customer Success Utilization Manager in Boston, MA to lead adoption of Operating Room and Video technologies. You’ll partner with... ...leadership to ensure continued network growth and high customer #J-18808-Ljbffr KARL STORZ North...
$124k - $171k
...Senior Account Executive, Strategic Growth Chicago; MA Boston; New York, New York, United... ...trusted by over 6,000 enterprise customers, including a majority... ...that is rapidly getting adopted across the market... ...company's growth and future success. Who You Are Prior...SeniorCasual workLocal area- ...their EMEA team. You will manage a portfolio of enterprise clients, enhancing relationships and driving revenue growth through upselling opportunities. The ideal candidate... ...thinking skills and the ability to influence senior stakeholders. The role involves collaboration...Senior
- HarbourVest Partners in Boston is seeking an Enterprise Strategy Senior Associate to help chart the growth of our client products and services. This role sits in the Strategy, Innovation, and Execution function, directly involved in the firm’s expansion and cross-functional...Senior
- IQVIA is seeking a Senior Business Development Director to drive enterprise-level growth in Boston, MA. This role involves developing complex commercial solutions for pharmaceutical and biotech companies, managing the full business development lifecycle, and building executive...Senior
$166.8k - $225.5k
The Senior Director, Enterprise Process Improvement and Customer Service (Operations) is responsible for the strategic and operational... ...knowledge sharing and adoption of best practices. Support integration... ...for strategic decision-making. Lead root cause analysis and...Senior- aPriori Technologies is seeking an Enterprise Account Executive to drive... ...-building with new customers, and delivering meaningful outcomes... ...collaborate with marketing, customer success, engineering and product... ...and drive sustainable growth. #J-18808-Ljbffr aPriori Technologies
- Enterprise Account Executive - Scientific Data Cloud... ...a target list, leading large account acquisition... ...high commitment to customer success. The ideal candidate... ...external. Spearhead the growth & adoption of TetraScience... ...available for this position Seniority level Seniority...Full timeImmediate startRemote workVisa sponsorshipFlexible hours
$280k - $340k
...systems. It includes enterprise‑ready knowledge... ...solutions that impact customers and employees... ...created, drive and lead the graph database... ...Services sector. As a Senior Enterprise Account... ...focus on revenue growth and new customer... ...+ years of proven success in enterprise...Senior$179.3k - $315.3k
...Services, Inc. is looking for a Sr. Director of Customer Success Management in Boston, MA. This role involves leading a team of Customer Success Managers to enhance customer... ...10 years of experience in SaaS, focusing on growth strategies and customer advocacy. The position...SeniorFlexible hours$161.6k - $254.5k
Job Summary SMX is seeking a Senior Enterprise Solution Architect and Growth Lead for our State & Local Government practice. You will own product development... ...This position is hybrid supporting a Boston, MA based customer. Responsibilities Identify and shape new business...SeniorContract workWork experience placementH1bLocal area- CVS Health is seeking a Senior Manager, Product Growth Enablement to enhance product adoption and market execution. You will partner with multiple departments to ensure effective translation of product strategies into actionable market initiatives. The ideal candidate will...Senior
$107.5k - $188.4k
...Kluwer is seeking a strategic Customer Marketing Manager for its WK... ...division. The role focuses on leading initiatives that drive... ...bridging marketing, customer success, and sales. Ideal candidates... ...adept at analyzing data to fuel growth. Competitive compensation ranges...- ...Boston to oversee the health and growth of enterprise customer relationships. The role requires minimum... ...driving revenue and customer success. You will lead account strategies, engage with C-... ...level executives, and drive platform adoption. Familiarity with cloud solutions...Remote job
$98k - $145k
...intelligence that helps our customers achieve success and shape the future... ...We are looking for a Senior Customer Experience... ...and efficiency. Lead initiatives that... ...train users and ensure adoption of new tools and workflows... ...Background in a high-growth SaaS, e-commerce, or...SeniorRemote workFlexible hours- Voya Financial is seeking a Sr Client Executive to drive revenue growth, retention, and strategic client engagement. You will manage executive relationships, lead end‑to‑end sales within National Accounts, and collaborate across internal teams to deliver client value. The...SeniorRemote job
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