Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Customer Success Lead — Enterprise Growth & Adoption

Freshworks

Freshworks is seeking a Customer Success Lead in Boston to manage and grow relationships with key Mid-Market and Enterprise customers. This senior role focuses on driving customer retention and product adoption across a portfolio of accounts. You’ll serve as a trusted advisor, analyzing customer health and collaborating with teams to enhance their experience with Freshworks. The position is hybrid, requiring onsite presence 3x per week and offers a competitive salary and benefits. #J-18808-Ljbffr Freshworks

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Lead — Enterprise Growth & Adoption in Boston, MA vacancy
  • $108.8k - $134.4k

    Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. You will drive customer retention, product adoption, and growth for key accounts. This hybrid role requires strong collaboration across teams and a deep... 
    Senior

    Freshworks Inc.

    Boston, MA
    1 day ago
  • Genesys Cloud Services, Inc. in Boston, MA, United States, seeks a Senior Customer Success Manager to lead high-visibility programs that drive adoption, retention and growth for a focused portfolio of customers. You will partner with leadership to operationalize strategic... 
    Senior

    Genesys Cloud Services, Inc.

    Boston, MA
    1 day ago
  • $113.85k - $161k

    PTC in Boston is looking for a Customer Success Manager to drive growth and success for Enterprise customers. This key role involves working with high visibility accounts...  ...building partnerships, and ensuring successful adoption of PTC solutions. The ideal candidate will have... 
    Senior

    PTC

    Boston, MA
    1 day ago
  • VibeIQ Inc. is seeking a Senior Customer Success Manager in Boston, Massachusetts. This role involves managing relationships with enterprise retail clients, ensuring their successful onboarding, adoption, and retention of our software. The ideal candidate will have 3-5... 
    Suggested

    VibeIQ Inc.

    Boston, MA
    2 days ago
  • $155k - $170k

    Skillsoft Corporation in New Hampshire is seeking a Sr. Customer Advocacy Manager to lead the advocacy program that turns customer success into powerful storytelling assets for the organization. This role involves close collaboration with Sales, Marketing, and Customer... 
    Senior

    Skillsoft Corporation

    Boston, MA
    4 days ago
  • Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on driving customer satisfaction and long-term growth. The ideal candidate will lead a team of Customer Success Managers to deliver measurable outcomes and ensure value realization throughout... 
    Senior
    Remote job
    Flexible hours

    Genesys Cloud Services, Inc.

    Boston, MA
    1 day ago
  • Datavant is seeking a Senior Marketing Manager, Product-Led Growth for ChartSwap Insights to own the PLG motion...  ...acquisition through activation, adoption and expansion. This role sits at...  ...intersection of Marketing, Product, and Customer Success, and is accountable for moving... 
    Senior

    Datavant

    Boston, MA
    1 day ago
  • $85k - $105k

    PerkinElmer is seeking a Customer Success Manager (CSM) in Boston, MA. The CSM will manage key enterprise accounts, ensuring customers realize the full value from the Asset...  ...data analysis, collaboration with sales for growth opportunities, and acting as the voice of the... 
    Remote job

    PerkinElmer

    Boston, MA
    3 days ago
  • $107k - $145k

    Paperless Parts is seeking a Strategic Customer Success Manager based in Boston, MA. This full-time role focuses on managing a portfolio of enterprise customers and driving measurable outcomes through strategic partnership. Successful candidates will have extensive experience... 
    Full time

    Paperless Parts

    Boston, MA
    1 day ago
  • SMX seeks a Senior Enterprise Solution Architect and Growth Lead for its State & Local Government practice in Boston. You will own product development, solution design, and delivery for cloud migration, modernization, AI/ML, and data analytics engagements while leading... 
    Senior
    Local area

    SMX

    Boston, MA
    1 day ago
  • $128k - $192k

    A leading marketing platform is seeking a Senior Account Executive to own a territory of large enterprise brands. The role involves strategic, consultative...  ...that define markets. Successful candidates will have over...  ...to drive revenue growth. This position offers competitive... 
    Senior
    Remote job

    Klaviyo

    Boston, MA
    2 days ago
  •  ...searching for an Account Executive (AE) in Boston, MA, to drive growth within established enterprise accounts. In this vital role, you’ll engage C-level...  ...engagement skills, and is passionate about optimizing customer impacts through innovative solutions. PagerDuty offers a... 
    Senior
    Flexible hours

    PagerDuty

    Boston, MA
    1 day ago
  • Ibotta is seeking a Senior Account Manager to join our team in a hybrid role based in the United States. You will own enterprise client relationships, drive revenue growth, and lead campaign planning from inception to completion. The role requires strong data-driven sales... 
    Senior

    Ibotta

    Boston, MA
    1 day ago
  •  ...strategic product and service development, lead solution architecture, serve as a trusted...  ...Required strengths include 15+ years in enterprise technology, 3+ years in business...  ...and experience in regulated environments. Growth/autonomy/impact include shaping solution... 
    Senior
    Local area

    IndoPacific Careers

    Boston, MA
    1 day ago
  • KARL STORZ North America is seeking a Customer Success Utilization Manager in Boston, MA to lead adoption of Operating Room and Video technologies. You’ll partner with...  ...leadership to ensure continued network growth and high customer #J-18808-Ljbffr KARL STORZ North... 

    KARL STORZ North America

    Boston, MA
    1 day ago
  • $124k - $171k

     ...Senior Account Executive, Strategic Growth Chicago; MA Boston; New York, New York, United...  ...trusted by over 6,000 enterprise customers, including a majority...  ...that is rapidly getting adopted across the market...  ...company's growth and future success. Who You Are Prior... 
    Senior
    Casual work
    Local area

    AlphaSense

    Boston, MA
    4 days ago
  •  ...their EMEA team. You will manage a portfolio of enterprise clients, enhancing relationships and driving revenue growth through upselling opportunities. The ideal candidate...  ...thinking skills and the ability to influence senior stakeholders. The role involves collaboration... 
    Senior

    Mirakl

    Boston, MA
    1 day ago
  • HarbourVest Partners in Boston is seeking an Enterprise Strategy Senior Associate to help chart the growth of our client products and services. This role sits in the Strategy, Innovation, and Execution function, directly involved in the firm’s expansion and cross-functional... 
    Senior

    HarbourVest Partners

    Boston, MA
    1 day ago
  • IQVIA is seeking a Senior Business Development Director to drive enterprise-level growth in Boston, MA. This role involves developing complex commercial solutions for pharmaceutical and biotech companies, managing the full business development lifecycle, and building executive... 
    Senior

    IQVIA

    Boston, MA
    1 day ago
  • $166.8k - $225.5k

    The Senior Director, Enterprise Process Improvement and Customer Service (Operations) is responsible for the strategic and operational...  ...knowledge sharing and adoption of best practices. Support integration...  ...for strategic decision-making. Lead root cause analysis and... 
    Senior

    Coverys, Inc.

    Boston, MA
    4 days ago
  • aPriori Technologies is seeking an Enterprise Account Executive to drive...  ...-building with new customers, and delivering meaningful outcomes...  ...collaborate with marketing, customer success, engineering and product...  ...and drive sustainable growth. #J-18808-Ljbffr aPriori Technologies

    aPriori Technologies

    Boston, MA
    1 day ago
  • Enterprise Account Executive - Scientific Data Cloud...  ...a target list, leading large account acquisition...  ...high commitment to customer success. The ideal candidate...  ...external. Spearhead the growth & adoption of TetraScience...  ...available for this position Seniority level Seniority... 
    Full time
    Immediate start
    Remote work
    Visa sponsorship
    Flexible hours

    TetraScience

    Boston, MA
    1 day ago
  • $280k - $340k

     ...systems. It includes enterprise‑ready knowledge...  ...solutions that impact customers and employees...  ...created, drive and lead the graph database...  ...Services sector. As a Senior Enterprise Account...  ...focus on revenue growth and new customer...  ...+ years of proven success in enterprise... 
    Senior

    Neo4j

    Boston, MA
    1 day ago
  • $179.3k - $315.3k

     ...Services, Inc. is looking for a Sr. Director of Customer Success Management in Boston, MA. This role involves leading a team of Customer Success Managers to enhance customer...  ...10 years of experience in SaaS, focusing on growth strategies and customer advocacy. The position... 
    Senior
    Flexible hours

    Genesys Cloud Services, Inc.

    Boston, MA
    1 day ago
  • $161.6k - $254.5k

    Job Summary SMX is seeking a Senior Enterprise Solution Architect and Growth Lead for our State & Local Government practice. You will own product development...  ...This position is hybrid supporting a Boston, MA based customer. Responsibilities Identify and shape new business... 
    Senior
    Contract work
    Work experience placement
    H1b
    Local area

    cBEYONData + SMX

    Boston, MA
    1 day ago
  • CVS Health is seeking a Senior Manager, Product Growth Enablement to enhance product adoption and market execution. You will partner with multiple departments to ensure effective translation of product strategies into actionable market initiatives. The ideal candidate will... 
    Senior

    CVS Health

    Boston, MA
    1 day ago
  • $107.5k - $188.4k

     ...Kluwer is seeking a strategic Customer Marketing Manager for its WK...  ...division. The role focuses on leading initiatives that drive...  ...bridging marketing, customer success, and sales. Ideal candidates...  ...adept at analyzing data to fuel growth. Competitive compensation ranges... 

    Wolters Kluwer

    Boston, MA
    2 days ago
  •  ...Boston to oversee the health and growth of enterprise customer relationships. The role requires minimum...  ...driving revenue and customer success. You will lead account strategies, engage with C-...  ...level executives, and drive platform adoption. Familiarity with cloud solutions... 
    Remote job

    Upbound - Job Posting

    Boston, MA
    3 days ago
  • $98k - $145k

     ...intelligence that helps our customers achieve success and shape the future...  ...We are looking for a Senior Customer Experience...  ...and efficiency. Lead initiatives that...  ...train users and ensure adoption of new tools and workflows...  ...Background in a high-growth SaaS, e-commerce, or... 
    Senior
    Remote work
    Flexible hours

    Definitive Healthcare, US

    Boston, MA
    19 days ago
  • Voya Financial is seeking a Sr Client Executive to drive revenue growth, retention, and strategic client engagement. You will manage executive relationships, lead end‑to‑end sales within National Accounts, and collaborate across internal teams to deliver client value. The... 
    Senior
    Remote job

    Voya Financial

    Boston, MA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Customer Success Lead — Enterprise Growth & Adoption. Be the first to apply!