Human Resources Operations Specialist

Responsibilities: Recruitment and Onboarding (60%): Full-cycle recruiting for all entry-level to mid-level roles in the organization including performing hiring team intake calls, application/resume reviews, qualifying candidates via phone screens, and scheduling team interviews. Assists to identify organizational openings and follows the necessary approval process to open a Hiring Authorization Request. Oversees the set-up of new open Hiring Authorization Requests including creating/modifying job descriptions, posting to job boards, and managing external recruitment partnership relationships. Supports the offer process including generating and delivering offer letters to selected candidates. Helps to verify employment and perform reference checks. Learns and stays up-to-date on current employment law and helps to enforce them within the organization. Own onboarding operations. Manage onboarding workflows from offer acceptance through Day 1, including onboarding communications, workday transactions, I-9 compliance, onboarding tasks, and cross-functional coordination with Team Managers and IT. Build scalable operational processes. Identify opportunities to improve onboarding, employee lifecycle workflows, and self-service resources to increase efficiency and reduce manual work. Support the broader Operations team. Share knowledge, document processes, and provide coverage across operational workflows as needed. HR Administration and Employee Benefits (20%): Maintains accurate employee databases and files including documentation of org charts,updated employee handbooks, signed offers/contracts, leaves of absences, statutory documents and more. Assists in performance review processes, compensation/promotion requests, employee recognition programs. and other generalist functions. Aids compliance efforts with US and CAD federal, state, and local employment laws and regulations. Maintains an understanding of benefits options and helps to field benefits related questions. Supports the new hire benefits orientation process and assists with their benefits enrollment. Aids in communication of the benefits open enrollment period and any new updates. Works with benefits carriers and partners to help communicate updates, events, etc. Communicates and updates employee changes in our systems and provides education and resources for employees. Training & Development (10%) Supports the creation and delivery of training and development resource material. Schedules specific training programs including Service level trainings, manager trainings, soft-skill trainings, and more. Accesses training needs through surveys, etc. Monitors and reports on training goals and outcomes. Company Culture & Misc. (10%) Help in assessing MODCO’s growing definition of company culture. Continuously evaluate what employees want/care about that can further support their positive working experience. Plans and coordinates special events like organization-wide meetings, team meetings, employee recognition events, holiday parties, and more Supports with other internal and external HR-related inquiries and requests not outlined above Qualifications: Bachelor’s Degree in Human Resources, Business, or a related discipline 2-3+ years of experience in recruiting and human resources preferred Familiarity with media planning, advertising, and/or marketing industries a plus Tech-savvy; familiar with Both Google Suite and Microsoft Office Experience within an ATS (Applicant Tracking System) and HRIS (Human Resource Management System) a plus Experience with passive sourcing tools (Indeed, LinkedIn Recruiter, etc.) a plus Excellent verbal and written communication skills Responsive self-starter with strong interpersonal, organizational, prioritization, and decision-making skills Ability to maintain a high level of confidentiality Ability to quickly learn and adhere to employment law (EEOC regulations, AAP, I9, etc.) at the federal, state and local levels and other general human resource policies/procedures #J-18808-Ljbffr MODCO Media