Administrative Assistant

Excelsia Injury Care Opportunity

Excelsia Injury Care's mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia we deliver the full continuum of outpatient care within one seamless connected system. Our diverse team of medical specialists offers a wide range of treatment services covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia patients are never far from the care they needwith the compassion they deserve.

Founded on the values of respect and trustworthiness we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens we integrate environmental, social, and governance (ESG) considerations into our business practices ensuring that we positively impact the healthcare companies we serve our employees and the communities we reach.

Job Duties

Daily UKG punches review
Get notified of call outs or an employee running late
Call outs/ PTO list emailed daily
Add missing punches
Review and approved time off requests
Approves time cards at the end of each week/ Final review before going to admin
Treating office supply requests
Business cards
Rx pads
Stickers (Year Letters Allergy Minor etc.)
Envelopes
Labels
PPE Supplies
Refund Requests
Review request note accounts make sure money is in unapplied and send to accounting on Tuesday
Post charges and prepare checks to go out in mail on Friday. Checks are received on Thursday or Friday.
Get all copies and day sheet to scanning
Posting of bankruptcies
Review account and note bankruptcy status
Notify billing team lead if a collection account
File notice and work in daily work
Collection company statements
Review attorney statements to find account (Live or Rundown)
Post charges to the correct Patient account
Run day sheet to make sure all totals match
Send copy of statement to accounting for billing
Send all info to scanning
Credit Card Payment processing
Back up credit card processing
Void transaction if needed by treating offices
Research old CC payments upon request
Coordinating Office Needs with:
Merritt properties
Canton cleaners
Waste management
Aramark (coffee)
Shredding company
Neopost
Vending machines
Toners
BSO Office supplies
Placing orders with Acme WB Mason Performa
Aramark (coffee)
Toners for all printers and faxes at BSO and coordinating with IT
Sticker envelopes paper daily supplies
Send all packing slips to admin (keep copy for myself)
Assisting Managers
Special projects
Petty cash
Party/luncheon events
BSO Meetings (breakfast)
Opening mail (when large amounts come in)
Running postage for mail as back up
Running errands occasionally as needed (ex: bank shoppers)

Minimum Requirements

High school diploma or GED equivalent

Additional Skills/Competencies

Strong verbal and written communication
Ability to utilize multi-line phones and carry out basic computer tasks
Ability to form interpersonal relationships (i.e. establish rapport with others)
Ability to manage time effectively by setting priorities

Physical/Mental Requirements

Sitting standing walking reaching above shoulder length working with body bent over at waist working in kneeling position climbing stairs climbing ladders working with arms extended at shoulder length lifting maximum of 20 lbs.

Why Work for Excelsia Injury Care

We offer a competitive salary a great and stable work environment as well as an amazing benefit package! Offered Benefits include:
Medical Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work 8 company-recognized paid holidays plus a floating holiday and 5 days of sick leave each calendar year.
Employee Assistance Program Earned Wage Access and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race color religion creed gender pregnancy or related medical conditions age national origin or ancestry physical or mental disability genetic predisposition marital civil union or partnership status sexual orientation gender identity or any other consideration protected by federal state or local laws.