Social Work Case Manager

Job Description

Job Description

"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”

The posted wage range reflects the full range for this role. Placement within the range is based on job-related factors, and new hires typically start below the midpoint.

Make a Difference Every Day! 

Make a meaningful difference every day by building strong therapeutic relationships and using child development expertise to support healthier outcomes for parents and children. Through effective case management, collaboration, and a commitment to safety, fairness, and timely documentation, this role helps create stable, nurturing environments where families can grow and succeed.

Our Ideal Co-Worker

Our ideal co-worker is compassionate, team-oriented, and committed to the people we serve. You communicate openly, support your colleagues, and bring curiosity, accountability, and respect to your work. You value collaboration over competition and believe recovery is possible for everyone.

What Sets Us Apart

As one of Washington’s longest-running providers, we offer a true continuum of care—from treatment and outpatient services to recovery housing and long-term support. Our integrated, wrap-around model allows staff to gain diverse experience while helping clients build stable, sustainable lives in

recovery.

Why Our Staff Love Working Here

Staff find deep fulfillment in witnessing real transformations: people regaining confidence, reconnecting with family, and rediscovering hope. Whether through lived experience or professional passion, our team shares a purpose-driven commitment to making a meaningful difference every day.

Benefits That Support You

We invest in our team with medical, dental, and vision coverage, a supportive and values-driven culture, paid time off that starts accruing on day one, and much more—because caring for yourself is essential to caring for others.

Position Summary:

The Social Work Case Manager oversees all parenting functions within the assigned program, as outlined in program manuals. Their responsibilities include: working with DCYF and attorneys for clients involved in custody matters, creating, executing, and documenting personalized parenting plans based on assessed parent and child requirements, delivering parent education, and fostering a conducive environment for parenting in collaboration with the Child Care Program Director, Sr. Director of Operations, Clinical Supervisor, and Outpatient Services & Quality Director.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

• Recognizes and honors the contributions and hard work of others.
• Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

• Maintains open and effective communication channels with team members.
• Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

• Foster therapeutic relationships and utilize child development assessments, tools, and expertise to enhance outcomes.
• Efficiently manage time, tasks, and projects.
• Deliver precise and timely documentation and reports.
• Apply procedures impartially and judiciously.
• Effectively navigate conflicts with other services, both internal and external to the agency. This includes completing intakes, assessing the mother/child relationship, and devising parenting plans.
• Offer comprehensive case management for residents, encompassing plan development, individual and group education, observation, and feedback.
• Cultivate and maintain a safe, healthy, and nurturing learning environment for parents and children.
• Engage in professional collaboration with clients, social workers, legal professionals, staff, and pertinent agencies involved in the well-being of patients and children.

Education: 

• Bachelor’s Degree in social work or similar field required.
• Master’s Degree in counseling, family therapy, or social work preferred.

Experience:

• Previous recent applicable professional experience required specifically with DCYF/CPS.
• Experience working with women and children with at-risk situations preferred.
• Knowledgeable in alcoholism, drug addiction, and ASAM criteria.
• Knowledgeable in long-term rehabilitative process, including awareness of the care, post-treatment crisis, relapse, and new problems arising from need for medical sobriety etc.     

  Licenses/Certificates/Registration:  

• Valid drivers license and vehicle insurance and 5 years licensed driving experience required

WORKING CONDITIONS

1. Comprehension
   1. Ability to understand, remember, and apply oral and written instructions or other information.
2. Reasoning and Decision Making
   1. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
   2. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
3. Organization
   1. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
4. Communication
   1. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
5. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
   1. This position requires standing, walking, and bending for long periods. 
   2. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

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Benefits:

We offer a comprehensive benefits package (full time employees) including:

• Medical, dental, vision, life, and supplemental insurance
• Health savings, flex spending, and dependent care accounts
• 401K with employer matching
• Generous PTO and holiday pay

For additional information on benefits:

- content/uploads/2025/12/EE -Benefit-Summary-12.10.25.pdf

Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.

Valid drivers license and vehicle insurance required.  5 years of licensed driving experience required.