Head of Sales, Linga (Charlotte)

Job ID: R223343Posted: 2026-06-01Location: FL - Naples (34103); PA - Pittsburgh; CO - Denver (80005); TX - Dallas; NC - Charlotte; ZZ - Remote LocationSalary: $146,300.00 - $326,040.00Type: Full timeCountry: United States of AmericaCompany: PNCPosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the Head of Sales within PNC's Linga organization, you will be based remotely. Linga is seeking a results-driven, strategic Head of Sales to lead revenue growth across our Point of Sale (POS) and Payments solutions. This executive role will own the full sales function, including direct sales, indirect channels (dealers, ISOs, and white-label partners), and expansion of the existing customer base.Reporting directly to the General Manager, the Head of Sales will be responsible for building and executing a scalable go-to-market strategy that drives new customer acquisition, increases partner productivity, and maximizes lifetime value through up-sell and cross-sell initiatives.Key Responsibilities:Revenue Leadership• Own and deliver against company-wide revenue targets, including new logo acquisition and existing customer expansion.• Develop and execute a comprehensive sales strategy across POS and integrated payments.• Establish predictable pipeline generation and forecasting processes.Direct Sales Management• Lead, coach, and scale a high-performing direct sales team.• Drive performance through disciplined pipeline management, KPIs, and consistent sales methodology.• Partner with marketing to optimize demand generation and conversion.Channel & Partner Sales• Build and expand Linga’s indirect sales ecosystem, including:o Independent Sales Organizations (ISOs)o Dealer networkso White-label partners• Design and implement partner programs, incentives, and enablement frameworks.• Drive partner recruitment, onboarding, and ongoing productivity.Payments Growth & Monetization• Drive attachment rates and revenue growth for payments solutions across all channels.• Partner with product and operations to ensure competitive pricing, margin optimization, and seamless onboarding.Customer Expansion (Upsell & Cross-Sell)• Develop programs to maximize existing customer revenue, including:o Feature upgradeso Payment conversionso Add-on services• Collaborate with Customer Success and Account Management to increase retention and ARPU.Cross-Functional Collaboration• Work closely with Product, Marketing, Customer Success, and Operations to align go-to-market strategies and improve customer experience.• Provide market feedback to influence product roadmap and pricing strategies.Analytics & Performance Management• Establish and monitor sales KPIs, dashboards, and reporting cadence.• Use data-driven insights to continuously optimize performance across all channels.• Maintain accurate forecasting and pipeline visibility for executive leadership.Required Experience• 6+ years of sales leadership experience in POS, payments, SaaS, or fintech.• Proven success managing both direct and indirect (channel/ISO/dealer) sales models.• Strong track record of driving high-growth revenue environments.• Experience scaling a sales organization and building repeatable processes.Preferred Experience• Deep understanding of merchant services, payment processing, and POS ecosystems SMB merchants.• Experience with white-label partnerships and referral-based sales models.• Background in hospitality, restaurant, or retail technology is highly desirable.Core Competencies• Strategic thinking with strong execution focus• Leadership and team development• Partner ecosystem management• Pipeline discipline and forecasting accuracy• Data-driven decision making• Strong negotiation and closing skillsKey Success Metrics• Total revenue growth (new + expansion)• Payments attach rate and GP growth• Partner/channel contribution and productivity• Sales pipeline coverage and conversion rates• Customer retention and upsell penetrationReporting Structure• Reports to: General ManagerWhy Join Linga• Opportunity to lead sales for a fast-growing POS and payments platform• Influence the strategy and structure of a multi-channel sales organization• Direct impact on company growth and market expansionThis position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionManages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the execution of strategy.Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans.Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis. As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.Live the Values - Role models our values with transparency and courage.Enable Change - Takes action to drive change and innovation that will transform our business.Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAccount Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-OrientedCompetenciesConflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $146,300.00 – $326,040.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education.Application WindowGenerally, this opening is expected to be posted for two business days from 05/20/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year