Research Coordinator

Position : Research Coordinator
Department : ECOW
Reports to : Director of Clinical Research
FLSA : Non-Exempt

Position Summary
The Research Coordinator supports the Director of Clinical Research and Physicians in the design, implementation, and analysis of ophthalmic clinical research studies. This position assists in developing research protocols, conducting data collection and analysis, and interpreting results. They serve as a patient counselor to ensure clear and consistent information is provided.

Principle Duties and Responsibilities

• Participates in department strategy to provide clinical research data needed to support clinical trial activities
• Assists scheduling participant appointments and serves as patient liaison between the Director and other participating Physicians
• Evaluates and analyzes clinical data
• Reviews and comprehends assigned tasks: study proceedings, timelines, inclusion and exclusion criteria
• Collaborate with leaders to identify issues or barriers related to the research program
• Develop, coordinate and implement research strategies to successfully manage assigned protocols
• Maintain confidentiality of patient protected health information by following confidentiality guidelines
• Responds to data clarification requests timely
• Communicates clearly and openly with potential study patients
• Ensures that all materials for each clinical trial are available for subject enrollment and provided to each patient
• Promotes ethical conduct by reporting good faith suspicions of misconduct in research to the Director
• Demonstrates excellent organization, decision-making, and time management skills in a fast-paced environment
• Build and maintain excellent working relationships with clinical site staff, key leaders and colleagues
• Conduct all patient meetings with compassion, empathy and thoroughness
• Other duties as assigned

Work Relationship and Scope
The Research Coordinator will report directly to the Director of Clinical Research as well as other participating physicians.

Knowledge, Skills, and Abilities

• Bachelor's degree preferred, or relative experience of more than 3 years
• Highly developed verbal and written communication and organizational skills
• Ability to communicate effectively with staff, patients, families and external individuals, groups and agencies
• Demonstrates flexibility and willingness to undertake new responsibilities as assigned
• Ability to stay calm in high pressure situations
• Ability to solve problems of a complex nature and is resourceful in finding answers to questions
• High degree of honesty, integrity and confidentiality
• Demonstrates the ability to analyze financial and operating information to make decisions
• Excellent problem-solving skills with a strong attention to detail
• The ability to show initiative, work autonomously and stay organized and on task

Work Conditions
This position is part of the Research team at 800 N. First Street, Wausau, WI. Hours of work depend on the needs of the Clinic. Requires the ability to sit or stand for extended periods of time. Occasional lifting (30 pounds), bending, stooping, pushing, pulling, and climbing stairs is required.

Acknowledgement
This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job duties as requested by Management. All requirements are subject to change over time. Reasonable accommodation will be made for those individuals with a disability.