Senior Account Manager [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager in Australia.

This role sits at the intersection of account management, creator operations, and cross-functional coordination within a fast-scaling digital ecosystem. You will be responsible for strengthening relationships with creators and agencies while improving the performance, efficiency, and transparency of account management processes. The position combines analytical thinking, operational execution, and strong communication skills to optimize creator-driven growth and platform performance. You will work closely with internal teams to streamline workflows, enhance reporting systems, and translate market insights into actionable improvements. This is a highly collaborative and dynamic environment where your work directly impacts creator success, platform engagement, and revenue optimization. The role is ideal for someone who thrives in fast-moving digital ecosystems, enjoys problem-solving, and can balance structure with adaptability across global markets.

Accountabilities

In this role, you will drive the efficiency and effectiveness of account management operations while supporting creator growth, performance tracking, and cross-functional coordination. You will also play a key role in improving communication workflows, analytics systems, and monetization outcomes across the creator ecosystem.

• Build and optimize account management processes to improve communication, tracking, and operational efficiency.
• Gather and analyze creator and agency feedback to identify trends and translate insights into actionable improvements.
• Ensure high standards of creator performance, including content quality, engagement, and promotional consistency.
• Support and enhance creator-driven promotion strategies across multiple social platforms.
• Monitor weekly performance, posting consistency, and campaign delivery across creators.
• Coordinate cross-functional initiatives related to creator tools, analytics, and operational systems.
• Improve and unify creator analytics across internal tools, dashboards, and reporting systems.
• Oversee payout processes to ensure accuracy, transparency, and timely execution.
• Collaborate with product and operations teams to enhance creator-facing tools and workflows.

Requirements

This role requires strong analytical, operational, and interpersonal skills, with the ability to manage complex workflows in a fast-paced, digital-first environment. The ideal candidate combines financial literacy, technical tool proficiency, and strong communication abilities to manage diverse stakeholders and improve performance outcomes.

• Strong proficiency in Excel (advanced formulas, pivot tables, reporting, dashboards) and financial operations tools such as 1C.
• Experience with digital platforms, AI tools, and analytics or visualization systems (e.g., Superset or similar).
• Familiarity with project management and collaboration tools such as Slack, Jira, or internal systems.
• Strong analytical mindset with the ability to interpret data and generate actionable insights.
• Excellent communication skills with strong emotional intelligence and stakeholder management ability.
• Ability to manage multiple priorities and solve operational issues under pressure.
• Strong adaptability to different markets, teams, and working cultures.
• Experience in account management, operations, or creator/partner ecosystems is highly valued.

Benefits

• Fully remote, full-time work opportunity.
• 28 days of annual vacation plus 7 wellness days per year.
• Financial support for professional training, conferences, and learning development.
• Corporate discounts for language learning programs.
• Health-related financial support or reimbursement options.
• Home office or co-working space reimbursement support.
• Employee referral bonuses and internal reward system with redeemable perks.
• Global, flexible, and collaborative work environment.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.