Senior Assistant Vice President, Healthcare Payer Account Management (SAVP)
$139.7k - $200kSMART CALIBER TECHNOLOGY
Location: USA / Remote, CST and Eastern Time Zone preferred
Estimated Travel: 50%
Base Pay Range: $139,700 to $200,000 plus annual bonus 15% variable
This role will carry explicit revenue targets.
The Senior Assistant Vice President, Healthcare Payer Account Management (SAVP), serves as a strategic leader responsible for driving revenue growth, deepening senior level client relationships, and shaping the vision and execution of complex, data driven healthcare solutions. This role blends high impact account management with consultative solutioning-leveraging expertise across analytics, cloud technologies, digital transformation, and emerging innovations to address client pain points and uncover new opportunities. Acting with cross-functional teams, the SAVP aligns business objectives with technical capabilities, ensuring seamless delivery, robust financial oversight, and the development of forward looking, value centered solutions. Success in this position requires a strong healthcare technology background, exceptional stakeholder management, advanced problem solving acumen, and the ability to translate analytics and digital capabilities into meaningful, scalable outcomes for strategic clients.
Responsibilities
As a member of the large-client account management team, the SAVP will play a key role in achieving revenue growth through new buying center acquisition and expansion within the strategic account and their subsidiaries.
This role will carry explicit revenue targets.
Account Management
Orchestrate vision and strategy for growth for key elements of the strategic account
Lead the Go to Market effort along with Solutioning, and/or SMEs from the various business units to deliver the appropriate offerings and value proposition to strategic account stakeholders
Support Client Management initiatives track open items related to key deliverables, status updates and client communications leveraging Salesforce
Manage client administrative requests including updated information on contracts, staffing and locations
Maintain oversight of key financial metrics in assigned areas of the strategic account
Support internal P&L reporting
P&L Analysis and review including R&R and cost
Revenue and GM forecasting
Manage contracting processes for assigned areas of the strategic account
Integration
Quarterback for assigned areas of the strategic account
Partner with the client CIO/CDO/CAO and/or business teams and help them identify various opportunities and initiatives that can be delivered using our capabilities (where applicable)
Collaborate with our Health Data & Analytics and Digital vertical teams to develop embedded analytics and digital solutions
Consolidate learning from multiple projects to help develop new services and solution offerings in partnership with solution architects and product managers
Research emerging technology trends, reflect on market direction and create a direction for operations to stay a step ahead of future demand trends
Work seamlessly with other teams including Operations, Account Teams, and Technology
Selling Skills
Identification of "white space" and create value propositions to pursue as appropriate
Meet with strategic account stakeholders at CIO/CTO, SVP, VP, Director to understand their pain-points, designing high-impact 'demonstrable' solutions, and most importantly, following up hot leads to a winning closure
Sell capabilities to include Digital, Automation, Technology services and Analytic services including Data Management, BI, Advanced Analytics, Analytics-led Digital
Knowledge and ability to share best practices
Provide Advisory Services to strategic account as well as internal colleagues
Explore and capitalize on opportunities to cross-sell and up-sell
Collaborate with delivery team and internal SMEs to craft innovative solutions that will bring ROI to client
Bring a consultative approach in client engagement. Ask the right questions to help client to visualize the possible
Demonstrated success and strong understanding of contingency labor usage via staff augmentation, fixed cost contacting and other resource deployment tactics
Exceptional abilities to develop "land & expand" tactics to create deep penetration into client projects and teams
Situational Knowledge
Business orientation understand the business side of strategic account in order to understand what is driving technical pain points and needs including root causes and why they exist
Macro level - understand the US healthcare system, the strategic account, and the broader portfolio accounts and inform solution/service and product design
Leverage hands-on understanding of multiple analytical skill-sets and projects to drive successful execution in emerging areas e.g., cloud, NLP (select projects only)
People Skills
Maintaining contact with Strategic Client DATA buyers
Build senior and strategic relationships through delivery excellence
Maintain relationships with all other Strategic Client teams
Capability Knowledge
Importance of translating features into solving Strategic Client pain points in the language of Strategic Client
Cloud Technology, Digital, Analytics, Automation
Qualifications
Required
10 plus years experience in delivering technology solutions in client-focused roles
3-5 plus years experience and proven track record in selling technology services
Prior experience as a practitioner is preferred (Data Science, Data Engineering, Programmer/Analyst, Full Stack Developer, Data Analyst, any other development experience)
Healthcare experience in health plans, payors, provider systems, and various analytical solutions spanning business and technical architecture and design
3-5 plus years experience working in a management or leadership capacity
Bachelors degree required; Master's degree a strong plus in a relevant field including Mathematics, Statistics, Computer Science or equivalent experience
Strong executive-level client facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience
Excellent oral and written communication skills
Preferred
Multi-disciplinary technologist who enjoys designing, executing and selling Healthcare solutions, and being on the front-line of client communications and selling strategies
Deep understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]
Knowledgeable and cognizant of how data science is used to solve organizational problems in the healthcare context
Hands-on experience in two (or more) areas of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance
Deeply knowledgeable with at least one cloud platform (AWS, Azure, Google Cloud Platform)
Strong problem solving and analytical skills and the ability to "roll up your sleeves" and work with a client to create timely solutions and resolutions
Experience ramping up analytics programs with new clients, including integrating with work of other teams to ensure analytics approach is aligned with operations
Ability to engage in consultative selling
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