Benefits Coordinator

Latham, New York, United States Position Type Full-time Salary Range $22.48-30.42/hour Job Summary The Benefits Coordinator supports the day-to-day administration of employee benefit and absence-related programs across the Americas region (U.S., Canada, and LATAM), with a primary focus on the United States. This role provides operational support for leave of absence programs, accommodations, absence management, and select benefits processes, ensuring positive and compliant employee experience. The Benefits Coordinator partners closely with third-party administrators (TPAs), insurance carriers, brokers, HR partners, and managers to support federal, state, and company-sponsored leave programs (including FMLA, Short-Term Disability, and state paid family leave), ADA accommodations, light workers’ compensation processes, and internal recognition programs such as spot awards. The role also contributes to broader Total Rewards initiatives, continuous process improvement, and special projects throughout the year. Benefits & Absence Administration Support the administration of employee leaves and absences across the Americas region, including U.S. federal, state, and company-sponsored leaves (e.g., FMLA, Short-Term Disability, Medical Non-FMLA, Personal Leaves), with supplemental support for Canadian provincial leaves and applicable LATAM programs (Mexico and Brazil). Assist with day-to-day absence management activities, including intake coordination, documentation tracking, and employee follow‑up. Serve as a point of contact for employees, managers, and HR partners regarding benefit‑related inquiries, leave eligibility, process steps, timelines, and expectations. Provide light support for workers’ compensation claims, including coordination with HR, Payroll, carriers, or TPAs, tracking claim status, and ensuring proper documentation. ADA Accommodations & Return‑to‑Work Support Support the ADA interactive process by coordinating documentation, facilitating conversations with HR partners and managers, and tracking accommodation outcomes. Assist with return‑to‑work planning, including coordination of accommodations, transitional duty considerations, and communication with relevant stakeholders. Help ensure employees return to work safely, timely, and in compliance with company policy and applicable regulations. Partner with third‑party administrators (TPAs) to monitor leave and absence activity, assist in resolving issues, and elevate concerns as needed. Coordinate with insurance carriers, disability partners, and the benefits broker to support effective claim handling and benefit administration. Help ensure vendors meet service expectations and support a consistent employee experience. Employee Recognition & Spot Awards Provide administrative support for employee recognition programs, including spot awards, ensuring timely processing, accurate tracking, and adherence to program guidelines. Partner with HR, Finance, and Payroll to support recognition‑related requests and reporting. Compliance, Documentation & Reporting Maintain accurate, confidential records of benefits, leave, and absence activity in HRIS and case‑management systems. Support compliance with applicable federal, state, and local regulations, including FMLA, ADA, state leave laws, and internal policies. Assist with audits, reporting requests, and trend analysis related to benefits utilization, leaves, and absences. Total Rewards & Cross‑Functional Support Provide support to broader Total Rewards programs during peak periods or special initiatives, including: Annual compensation processes (e.g., merit cycles, bonus support) Benefits billing reconciliation in partnership with Payroll Policy reviews, documentation updates, and process improvementsSpecial projects requiring analytical, administrative, or coordination support Area of Interest Human Resources All Addresses 25 British American Boulevard, Latham, New York 12110, United States At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and we strive to ensure that employment decisions are based on qualifications, merit, and business needs. Employment practices and policies may be subject to variation based on applicable laws and regulations in different countries and jurisdictions. This commitment applies to all aspects of employment, including hiring, recruiting, promotion, termination, compensation, benefits, training, and development opportunities. We believe that a diverse team strengthens our global success and enriches our culture. EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr RadNet, Inc.