Administrative Assistant 4

Job Title

Adult Protective Services Administrative Assistant

Job Description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. This position may be filled in the following parish(es): East Baton Rouge. Make an impact behind the scenes where organization, accuracy, and communication matter most! As a key member of the Adult Protective Services (APS) team, you'll support daily operations, coordinate communications and scheduling, maintain critical records, and help ensure compliance with state and federal requirements. If you're organized, dependable, detail-oriented, and enjoy supporting a mission-driven team, we encourage you to apply and become an essential part of Adult Protective Services operations!

An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions. Selected Preferred Competencies: Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change. Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others. Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness. Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Minimum Qualifications

Three years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties and Other Information

Job Duties:

• Serves as the administrative assistant to the APS Director and coordinates communications, inquiries, and correspondence for APS staff.
• Routes phone calls, emails, faxes, and other communications to the appropriate staff or program areas.
• Maintains and organizes contracts, agreements, memoranda of understanding, and other critical program records.
• Coordinates meetings, scheduling, meeting materials, and related administrative activities to support daily APS operations.
• Serves as the time and attendance coordinator and HR liaison for APS personnel, ensuring accurate and timely reporting.
• Manages the retention, filing, and destruction of APS records in accordance with established records retention requirements.
• Processes mail distribution and provides administrative support to the OAAS Budget and Supports Division and other program operations as needed.

Position-Specific Details:

Location: Office of Aging and Adult Services / AD ADULT PROTECT SVCS ADMIN-SO / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment

Cost Center: 3201030600

Position Number(s): 88794

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at Parental Leave Up to six weeks paid parental leave More information can be found at Holidays and Leave State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana ( Louisiana School Employees Retirement System ( among others