Director, Member Experience & Retention Strategy (Remote)
Molina Healthcare of Illinois
- Remote job
Molina Healthcare is seeking a Director, Member Experience to lead strategy development and execution for Medicaid membership retention across TANF, ABD, Expansion, CHIP, and other lines of business. This role emphasizes collaboration, data-driven improvements, and cross-functional leadership to drive member satisfaction and retention. The ideal candidate will have extensive Medicaid Managed Care experience, strong networking and negotiation skills, and a track record of influencing senior #J-18808-Ljbffr Molina Healthcare
- Molina Healthcare is seeking a Director, Member Experience to lead a comprehensive strategy across Medicaid lines (TANF, ABD,... ...Expansion, CHIP) to boost membership retention and growth. You will work cross-... ...strategies in a full-time remote capacity. The ideal candidate has...Remote workFull time
- Molina Healthcare is seeking a Director, Member Experience to lead the strategy for Medicaid membership retention and growth across TANF, ABD, Expansion, CHIP, and related lines... ..., and enterprise-wide policy alignment. Remote, full-time, with preference for healthcare/pharmacy...Remote jobFull time
- ...Job Summary The Director, Member Experience is responsible for developing, implementing... ...and monitoring a successful strategy to achieve Molina’s Medicaid membership retention goals & objectives across the... ...This role will be full-time remote and healthcare/pharmacy experience...Remote workFull time
- Role Description The Director, Member Experience is responsible for developing, implementing... ...and monitoring a successful strategy to achieve Molina’s Medicaid membership retention goals & objectives across the... ...This role will be full-time remote and healthcare/pharmacy...Remote workFull time
$85k - $105k
...By joining our Customer Experience team, you will play a critical... ...is seeking an Associate Director, Social Care & Member Experience to lead and... ...: Conversion rates Retention rates Referral... ...revenue opportunities; develop strategies to monetize and optimize...Remote workLocal area$244k - $390.58k
...'ll doAs the Senior Director of the PLG User Experiences Team, you’ll be the... ...end-to-end experience strategy for high-impact... ...conversion, expansion, retention, product onboarding,... ...between in-office and remote work. Access to an... ...to ensure every team member has an equal opportunity...Remote workContract workWork at officeLocal area2 days per week- ...Federal Credit Union is seeking a Senior Director to lead its East Coast contact center,... ..., and Training to deliver outstanding member experiences at scale. You will represent the function... ...across layers in a hybrid, on-site and remote work #J-18808-Ljbffr Digital Federal...Remote work
- ...This is a fully remote role within the United... ...meetings with members, support conferences... ...Reports to: Senior Director, Member Success,... ...helps ensure members experience meaningful value... ..., services, and strategy. What You’ll... ...member success and retention. Gather feedback...Remote workFull timeWork at office
$120k - $130k
Senior Account Director, Member Experience & Retention - SeeAll Marketing Alliance About the ANA The ANA's (Association... ...City (4 days in-office, Fridays remote) About Membership The Membership... ..., guiding them with personalized strategies and proactively leading them to...Remote workCasual workFlexible hours$30k
...in backgrounds and experiences. We strongly... .... We support 100% remote, in-office, or hybrid... ...As the Associate Director of Search Experience... ...Search Experience strategy directly, while also... ...team growth, retention, and exceptional client... ...for every member of the pod. Own team...Remote workWork at officeWork from homeFlexible hours- CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy and portfolio presentation for payor-focused products and capabilities.... ...and communications partners. The position may be remote or hybrid anywhere in the US depending on candidate...Remote work
- CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy for payor products, aligning member communications with end-to-end experiences... ...messaging. The role offers flexibility to work remote or hybrid anywhere in the US, with hub locations,...Remote work
- ...the guidance of the Branch Executive Director, the Member Experience Director is responsible for... ...guests through internal and external strategies. The Member Experience Director is... ...Director facilitates regular sales and retention training for staff teams to help drive...Temporary workImmediate startFlexible hoursNight shiftWeekend workAfternoon shiftEarly shift
- CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy for payor-focused products and member communications. This role leads cross... ...across the portfolio. The position may be remote or hybrid anywhere in the US depending on candidate...Remote job
- Director Member Experience Ready to join a dynamic company in the hospitality and service industry where... ..., member engagement and spend, retention and satisfaction while aligning with... ...maintain a comprehensive communication strategy that amplifies the club's narrative across...Full timeTemporary workPart timeWork at office
- ...Francisco is seeking a Senior Director of Healthy Living &... ...oversee health, wellness, and member engagement operations, driving... ...membership acquisition and retention strategies. Your leadership will shape... ...over 10 years of relevant experience. Your work will have a profound...
- CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy for payor-focused products, emphasizing clear member communications and... ...experiences and strong adoption. The role may be remote or hybrid nationwide, with opportunities to collaborate...Remote work
- Invited Clubs is seeking a Director of Member Experience to shape and enhance the overall member experience... ..., driving revenue, engagement, and retention. You will lead the development of... ...multi-channel communication strategies across channels and clubs. #J-18808...
- ...Physicians Medical Group is seeking a Customer Experience & Engagement Director to lead the contact center, member experience, and IT strategy. The role focuses on delivering outstanding service, driving growth and retention, and aligning enterprise initiatives with...
- ...Physicians Medical Group is seeking a Customer Experience and Engagement Director to lead the contact center, member experience, and data/IT strategy. You will develop enterprise... ...team, and drive satisfaction, growth, and retention. The role requires a BA/BS, 6-8 years in...
$100k - $120k
...conservation movement, the Director, Employee Experience is a strategic and... ...where every team member is engaged, valued,... ...design and deliver strategies that define how NWF... ...support attraction and retention goals.\n\nTalent... ...within an office or remote work environment to...Remote workFull timeWork at officeLocal areaImmediate startFlexible hoursNight shift1 day per week- ...creative Associate Director, who’s motivated... ...email, SMS, and retention marketing industry... ...creative strategies in email and SMS... ...This is a fully remote role supporting a... ...7+ years of work experience in digital marketing... ...expect every team member to bring insight...Remote workFull timeWork experience placementWork at officeLocal areaFlexible hours
$220k - $275k
...more at later.com.Senior Director, User ExperienceRemote... ...Senior Director, User Experience to lead design across... ...s platform. This is a remote position managing a... ...Deployed Execution with Strategy & Systems... ...Additionally, all permanent team members are eligible to participate...Remote workPermanent employmentWork experience placementLocal areaImmediate startShift work$100k - $120k
...integrates executive-level strategy with proprietary... ...leader with deep experience in developing ad... ...'ll report to the Director of Creative and... .... This is a fully remote role operating in... ...second hold, hook retention, CTR, and CPA, and... ...expect every team member to bring insight and...Remote workFull timeWork at officeFlexible hours$85k - $90k
...Manager - Employee Experience Brightpoint... ...management, talent strategies, and effective management... ...productivity and retention. Oversees and... ...scale to the Director. Produces reports... ...and other HR staff members with consistently... ...hours with remote flexibility 3‑4 days...Remote workMinimum wageFull timeContract workFor contractorsWork at officeLocal areaNight shift3 days per week- Director, Culture and Employee ExperienceHybrid Wilmington... ...Culture and Employee Experience will shape and advance... ...CSC’s global culture strategy in alignment with... ...belonging, recognition, retention, and the colleague experience... ...CSC offers hybrid or remote work schedules in...Remote workLocal areaWorldwide
$172k - $202.5k
...organizations.As a Senior Director Analyst in the Tech... ...go-to-market (GTM) strategy, technology stack and... ...and coach junior team members, fostering a collaborative... ...degree or equivalent experience; Graduate degree preferred... ....SummaryLocation: Remote - Massachusetts; Remote...Remote workFull timeWorldwide- ...Director of Workplace Experience & Operations Dallas, Texas Momentum is a respected... ...to empowering our team members to thrive both personally... ...lead our global workplace strategy and operations across 13 offices... .... For roles eligible for remote work, the base salary is...Remote workFull timeTemporary workLive outWork at officeLocal area
- Role Description The Director of Member Engagement is responsible for developing and executing strategies that drive member recruitment, retention, and meaningful engagement across the full membership... ...and differentiated member experience that aligns with organizational...Remote workFull timeWork at office
- ...engages and communicates with members through artificial... ...delivering customer-centric digital experiences at scale. This leader will balance... ...role, you’ll: ~Lead the strategy, roadmap, and execution of BCBST... .... Note This is a remote role with occasional travel within...Remote workFull timeWork experience placement
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