CX Enablement Lead: Process & Tools Strategy
United States Digital Space LLC
BILL is seeking a Staff CX Service Enablement Specialist to design, optimize, and govern CX workflows at scale within our CX Operations team. You will collaborate with CX leadership, IT BizTech, Analytics, and Workforce Management to turn complexity into streamlined processes and measurable outcomes. You will drive end-to-end process strategy, mentor teammates, and shape the operational foundation for CX 2.0 while evaluating AI-powered tools to enhance agent enablement and customer outcomes. #J-18808-Ljbffr United States Digital Space LLC
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the CX Enablement Lead: Process & Tools Strategy in New York, NY vacancy
$175k - $215k
Workforce Productivity Tool LeaderRole Summary: The... ...responsible for shaping, enabling, and continuously... ...Enablement and Adoption: Lead efforts to review and validate... ...guidelines. Define strategy for training,... ...satisfaction, productivity gains, process improvement and value...SuggestedFull timeWork at office- ...the long‑term vision and strategy for user experience... ...portfolio and product level. Lead the planning and... ...exploration and use of AI‑enabled journey mapping and experience... ...implement, standard processes to ensure quality and... ..., innovations and tools Requirements At least 1...Suggested
- ...New York, NY is seeking a senior Revenue Enablement professional to partner with Commercial and Revenue Strategy leaders, translating GTM priorities into... ...develop onboarding and product training, lead scalable content and AI tool initiatives, and collaborate to strengthen...Suggested
$144k - $198k
Fraud Strategy Lead New York City, NY; San Francisco, CA Faire... ...stores. With the right tools and insights, we... ...Engineering, Product, Legal and CX to advance fraud... ...backed strategies that enable Faire to innovate while... ...fraud capabilities Drive process and systems...SuggestedWork experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per week$141.93k - $177.41k
...looking for an experienced AI operator to lead the strategy and execution of AI-powered customer... ...with engineering, you'll build internal tools to enhance team productivity while ensuring... ...unique opportunity to influence Brex’s CX landscape significantly. #J-18808-Ljbffr...SuggestedRemote workFlexible hours$118.3k - $207.4k
...healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage... ...CLC Registered agent and Service of Process product, collaborating with product,... ...delivery efficiency. Drive product strategy and execution: Own and prioritize...Full timeWork at office$170k - $190k
...AI Enablement Lead (Level 5) Location: New York, NY Are you a strategic... ...Sitting at the intersection of strategy, consulting, learning &... ...learning sessions on emerging AI tools, methodologies, and best... ...opportunity workplace. Ridgeline processes the information you submit...Ridge Line Services
New York, NY5 days ago- ...resources to deliver the best strategies from around the globe. With... ...Secured is seeking an AI Enablement Lead to join the firm in the New... ...workflows, ensuring that AI tools translate into measurable gains... ...Optimization Help identify process bottlenecks and pain points...Work at officeLocal areaVisa sponsorship
Eastdil Secured
New York, NY3 days ago $105k - $161.6k
...will simplify complex processes, improve tech resiliency... ...Architecture ensures a holistic strategy and approach to... ...architecture, enabling quality, agility, and cost... .... MetLife is seeking a Lead Architect to enable AI-... ...role focuses on making AI tools and platforms easy to use...Full timeTemporary workWork at officeLocal areaWorldwideRelocation package3 days per week- ...Abacum Abacum is the leading Business Planning solution... ...automating reporting, enabling collaboration, and... ...transformation here: streamlining processes with AI-powered... ...features within the tools teams already use and... ...role sits inside the Strategy & Operations function...Shift work
Abacum
New York, NY2 days ago - ...consistent, and measurable.As a Brand Strategy Lead, Global Olympic and Paralympic... ...creative development and production processes from concept through delivery and quality... ...skills:Practical fluency with AI-enabled productivity tools to accelerate research, writing, analysis...
$274k
...SUMMARYReporting to the SVP, Strategy & Consulting (S&C),... ...serves as the strategy lead for Pfizer’s... ...to shape, develop, and enable execution of strategies... ...divisional operating plan process, as needed.Lead or actively... ...fluent with the latest AI tools and skilled at driving...Permanent employmentFull timeH1bWork at officeLocal areaVisa sponsorshipWork visaRelocation package$178.5k - $223k
...AI Enablement & Workforce Transformation Lead About Ridgeline Ridgeline is building... ...not simply about deploying tools; it's about fundamentally... ...adoption. Ridgeline processes the information you submit... ...learning and enablement strategy Develop scalable AI learning...Ridge Line Services
New York, NY2 days ago$142.32k - $213.48k
....00Category: Business Strategy, Professional, WealthCompany... ...capital while leading initiatives designed to... ...and business planning processes.Synthesize insights, recommendations... ...project management tools.Experience developing... ....Familiarity with AI-enabled business tools and...Full timeWork at office$225k - $300k
...development firm is seeking an MBOSS Strategy and Execution Lead, Financial Operations to join its... ...and identify areas for automation, AI-enabled process improvement, or platform integration... ...working with analytics and reporting tools, vendor or platform data, workflow...Work at officeNew York, NY27 days ago- ...on what matters: judgment, strategy, and outcomes. 1,000+ customers... ...are hiring our first SaaS Enablement & Governance Lead to own the lifecycle of... ...that never reach a sourcing process are where risk and sprawl accumulate... ...a commercial platform or tooling you build with LLMs and...Contract workWork at office
$80k - $180k
...of the Global Distribution Enablement Lead is to work with Sales Leaders... ...part of our Client & Product Strategy ("CPS") team which serves as... ...productivity, and recommend process enhancements Generate... ...Proficient in related technology tools such as Salesforce, Adobe, Tableau...Flexible hours- ...is seeking an SVP, Global Head of GTM and Enablement to own Seedtag’s global go-to-market system... ...leadership across departments and regions. You will lead commercial strategy globally, define pricing and packaging, stand up training, tools, #J-18808-Ljbffr Seedtag
$220k - $380k
...As the Director of Deal Strategy & Acceleration, you will build and lead Nscale’s "Deal Desk" of... ...Construct the core Deal Desk processes from scratch. Establish... ...-velocity transactions, enabling you to focus on the top... ...the initial quoting tools, and training the first...Contract workFlexible hours$120k - $170k
...company, delivering industry-leading efficacy in a fraction... ...evidence. They enable CPG brands to make breakthrough... ...into every step of our process: from screening tens of... ...to meet. The GTM Strategy & Operations Lead serves... ...ll use cutting-edge AI tooling to build those...Full timeFlexible hours- McGraw Hill seeks a Sr Technical Project Manager - AI Enablement to lead a company-wide rollout of our Enterprise AI tool and manage AI enablement initiatives for business and technology users. This remote role requires hands-on execution, from planning to adoption tracking...Remote work
$120k - $170k
...for someone to maintain a sales process. They’re looking for someone... ...one. What You’ll Do: As the GTM Strategy & Operations Lead, you’ll own the infrastructure that enables revenue growth across the... ...Operations. Familiarity with AI tools, workflow automation, and modern...Full timeFlexible hours- ...Reporting to the CEO, the ELT Enablement Lead will be a critical driver of... ..., and a decision-making process interact, and redesign them... ...Mindset and Skillset : use AI tools to handle routine documentation... ...in business, finance, strategy, PMO, or a similarly rigorous...Worldwide
$102k - $112.25k
We're seeking an AI Strategy and Solutions Lead to build the foundation for responsible AI adoption... ...engagement, and create the processes that enable sustainable AI adoption beyond individual... ...Power Platform) and other appropriate tools Oversee consultants and vendors to...Fixed term contractWork experience placementWork at officeLocal area- Tempus in New York City is seeking a Director, Strategy & Operations to architect the commercial engine and... ...offerings. You will quarterback launches, build enablement and training, design repeatable processes, and lead cross-functional teams across Sales, Marketing, Product...
$185k - $205k
...Role The Field Productivity & Enablement Lead is responsible for making... ...someone who excels at both strategy and execution. You\'ll shape... ...and help managers ensure the process is followed consistently. We... ...use, and make sure CRM and tooling reinforce the process instead...Flexible hours- Navan is seeking a Revenue Enablement Senior Manager focused on competitive intelligence to own the strategic direction and operating rhythm... .... You will synthesize market signals into actionable strategy, partnering with Sales, Product Marketing, Product, Revenue Operations...
- ...advance teams vision, strategy, and competitive positioning... ...orchestration. Lead the SC Patient Solutions... ...partnership with PSE Enablement Lead, ensuring cross-... ...patient services — eg. NBA tools, CRM platforms,... ...and operating planning processes. Exceptional interpersonal...
$120k - $145k
...automation and thoughtful tooling help our teams move faster... ...We’re looking for an AI Enablement & Solutions Lead to own how AI gets applied... ...This is not a research or strategy-only role. You will identify... ...take action across business processes Prototype quickly using...Local area- ...States Digital Space LLC in New York is seeking an experienced AI operator & leader to own the strategy and execution of AI-powered customer experience. You’ll lead the CX AI roadmap from opportunity discovery through implementation, shaping the roadmap with product and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Enablement Lead: Process & Tools Strategy. Be the first to apply!
