Founding Account Executive GTM • Remote (US).

New Resilience helps behavioral-health treatment centers (Residential / PHP / IOP) lower CAC and increase admissions with an AI-first CRM and a Referral Community that drives trusted, lower-cost referrals. We're backed by respected operators in the space and used daily by admissions & outreach teams.

The Role

We're hiring our Founding Sales teammate (player-coach Enterprise AE) to build and run the end-to-end sales motion: from targeting and discovery through evaluation, security/BAA, pricing, negotiation, and close-then partner with Customer Success to convert pilots and expand. You'll also help shape our pricing, messaging, and repeatable playbook.

What you'll do

• Own the full cycle: Prospect, qualify, discovery, solution mapping, demos, pilots/POVs, ROI, security/BAA, legal/commercials, close, and handoff.
• Develop a focused territory plan for behavioral-health organizations (multi-site/residential, PHP, IOP). Prioritize high-fit ICPs; build multi-threaded relationships (CEO, Clinical, Admissions, Outreach, Finance).
• Create pipeline via targeted outreach, cold calling, conference/network follow-up, partnerships, and inbound qualification.
• Sell the platform: AI-first CRM (workflows & automations) + Referral Community (demand channel).
• Run complex evaluations: structure pilots, success criteria, and ROI stories (conversion by source, time-to-close, staff efficiency).
• Forecast with precision and maintain spotless CRM hygiene.
• Cross-sell/expand: move Community users to CRM; land with one workflow and expand to full admissions & outreach.
• Be a subject-matter expert: stay current on behavioral-health trends (ALOS/census, payer mix, referral dynamics, HIPAA, BAAs, EHR/CRM integrations).
• Close the loop to Product/Marketing: surface objections, workflows, and integration needs; help refine messaging, collateral, and conference strategy.
• Help build the playbook: messaging, MEDDICC/Challenger-style qualification, proposal templates, pricing guardrails, security FAQ.

You may be a fit if you have

• 5-8+ years B2B SaaS sales with enterprise or complex solution cycles; 3+ years selling into healthcare/behavioral health/human services (bonus: EHR/RCM/CRM or admissions/revenue ops tools).
• Consistent quota attainment with accurate forecasting and clean pipelines.
• Strength in consultative discovery, multi-stakeholder navigation, and executive storytelling (clinical + ops + finance).
• Fluency in a sales methodology (MEDDICC, Challenger, SPIN) and CRM discipline (Salesforce/HubSpot).
• Ability to run demos and light configurations; comfortable with security/IT, BAA, PHI-safe workflows.
• Founder mindset: bias to action, comfort with ambiguity, and pride in building the first playbook.
• Sold into residential/PHP/IOP treatment centers, SUD/MH groups, or ABA networks.
• Experience with rev cycle, referrals, call tracking, or marketing attribution in BH.
• Network of BH operators, admissions directors, and outreach leaders ("book of business").
• Prior startup or founding AE experience.

What success looks like (first 90 days)

• 30 days: ICP account list, sequence/collateral feedback, first discovery meetings on calendar.
• 60 days: Qualified pipeline across 4-6 logos; 2-3 active pilots/POVs scoped with success criteria.

Tools you'll use

HubSpot/Salesforce, Gong/Zoom, Google Workspace, deck & ROI templates. (We'll equip you with what you need.)

Category opportunity

AI-first workflows plus a Community demand channel-centers need to do more with less.

Founding impact & equity

shape GTM, pricing, and the team you'll lead.

• 15 Paid Holidays.
• Health, Dental, and Vision Insurance.

Accelerate critical tasks with New Resilience AI products. Let's explore how New Resilience can support your facility's needs.