CX Strategy & Ops Lead: Scale Exceptional Support
Teknostra Engineering Pvt. Ltd.
Notion is seeking a CX Strategy & Ops Lead to design and execute the customer support strategy at scale. You will partner with CX leadership and cross-functional teams to identify needs, prioritize improvements, and implement programs, processes, and tech to deliver high-value, personalized support for diverse users. You will define KPIs, stay current with industry best practices, and leverage AI to amplify CX efficiency and impact across digital and human experiences. #J-18808-Ljbffr Teknostra Engineering Pvt. Ltd.
Vacancy posted 3 hours ago
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