Administrative Clerk

Description

Sunrise Services, Inc. is looking for an Admin Clerk to join our team!

At Sunrise, you're not just starting a job-you're building a meaningful career with opportunities for growth and development while making a real difference in the lives of others

Greet and provide good customer support to callers, clients, vendors, and others. Schedule appointments, assemble and maintain charts, and perform other administrative functions in support of clinicians and prescribers. Ensure quality data integrity, data security, and accurate data entry by adhering to established Sunrise Community Mental Health (SCMH) policies and procedures within the administrative and data functions.


Duties & Responsibilities:

• • Greet all clients and visitors in a positive and respectful manner in person and on the telephone.
  • Advise clinicians, prescribers and other staff of the arrival of clients and visitors.
  • Transfer client and other calls promptly to clinicians, prescribers and other staff.
  • Ensure sign-in and security procedures are correctly implemented.
  • Perform administrative functions related to client intake and continuation of services: client registration, appointment scheduling, and chart creation.
  • Enter appointments into database as needed.
  • Enter all new clients into SCMH database, following established procedures.
  • Schedule client appointments, coordinate prescriber schedules, and facilitate prescriber requests for support as assigned.
  • Arrange intake appointments for new clients referred by Volunteers of America (VoA) Access Line and process all administrative functions related to client intake.
  • Create and maintain charts for new and active clients, and review for completeness.
  • Perform accurate data entry and scanning using established quality management guidelines.
  • Distribute incoming mail and faxes to SCMH staff.
  • Process and produce reports (NSMHA, WAMed, Query) as required within specified dates and timelines.
  • Support clinicians and prescribers as possible, and assist with problem-solving to respond to urgent client needs.
  • Confirm Medicaid eligibility of clients.
  • Produce copies of medical coupons.
  • Coordinate with Provider One and insurance companies.

Education/Experience (Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience):

• Education: High school diploma or equivalent.
  Experience : Prefer medical office experience including medical data entry.
  Licensure/Certification : Not applicable.
  Other Considerations :
  • • DSHS background clearance required.
  • • Basic Microsoft Office Suite skills required. Intermediate Microsoft Office skills preferred.
  • • Knowledge of HIPAA regulations and other applicable statues, or the ability and willingness to learn regulatory guidelines.
  • • Knowledge of medical coding as well as basic medical terminology.
  • • Exercise strict confidentiality in the performance of daily tasks.
  • • Communicate effectively verbally and in writing.
  • • Adhere to professional and ethical standards of practice.
  • • Possess chart review skills, and quickly and accurately review new patient charts for completeness.
  • • Knowledge of protocols of the NSMHA in regards to record keeping, or the ability and willingness to learn and then adhere to the protocols.

Schedule:

• Monday - Friday 8 am - 5 pm

Compensation:

• $20.77 - $22.70/hr
• Wages are determined by applicable industry experience, education, and certifications/licensure.

Benefits:

• Medical, dental, & vision plans
• Paid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)
• Sick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)
• Holiday pay, with 8 holidays observed
• Paid 'Floating' Holiday to be used on a day of choice
• Health Savings Account
• Health Reimbursement Arrangement
• Basic Life & AD&D insurance
• WA Paid Family Medical Leave
• Employee Assistance Program
• Pet Insurance
• Legal & IDShield
• Accident, Critical Illness, & Hospital Insurance
• 401K & matching up to 6%
• Life Insurance
• College savings plan
• Smart Connect
• KisX
• Perks at work
• Husk

Why Sunrise Services INC?

• An abundance of opportunity for growth and development
• Supportive, Team-driven culture
• Competitive benefits and Compensation plan
• Making a true difference in the community, and the lives of vulnerable individuals

To comply with Federal law, Sunrise Services participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.