Office Supervisor

Req ID: 17823 Date: May 1, 2026 Location: Louisville, KY, USA Company: Haverty Furniture Companies, Inc Job Description We’re looking for a bright, energetic Office Supervisor to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Compensation and Schedule Pay: Starting at $18 per hour. Get paid daily, with flexibility to draw pay between pay cycles. Schedule: Monday – Friday and weekends, stores open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. Responsibilities Supervise and perform all functions in the Guest Services Office. Assist with duties required of the Office Coordinator as needed. Communicate and train changes to company policy and procedures for the Guest Service Office. Ensure the Guest Service Office is always staffed adequately. Answer incoming calls, distribute calls/messages, and manage store voicemail. Handle customer complaints, initiate and follow up on existing customer service tickets. Complete daily opening and closing procedure checklists. Maintain office supplies and office machines. Perform regular audits of the store operations as stated in the Quarterly Audit Checklist. Assist manager with inventory. Process AP functions: merchandise and expense invoices, RTVs, purchase orders, special orders, etc. Make or ensure bank deposits are made daily by management. Create and process employee sales. HR/Payroll Duties Process I9 Verifications. Maintain and approve time records for hourly team members. Ensure timecards are submitted for approval. Assist with hiring, performance reviews, and coaching for all Office Assistants. Conduct new employee orientations. Ensure HR posters are current and accounted for. Ensure OSHA logs and postings are current. Maintain the HAZCOM book and any applicable updates and training needed. Benefits Paid comprehensive training. Flexibility to draw pay between pay cycles with our Daily Pay Program. 401K program with a company match of 4%. Generous benefits package with premier medical, dental, and vision partners. Paid time-off includes vacation, sick time, personal days, company holidays. Opportunity to advance within the company. Opportunities to give back to the community. Substantial associate discount on quality merchandise. Bonus program for Team Member Referrals. Educational financial assistance. Complimentary health and wellness program. Job Requirements High school diploma or GED; or 1-3 years related experience and/or training; or equivalent combination of education and experience. 1-3 years of experience in an office environment and customer service preferred. General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred. Strong math, communication, and customer service skills. Highly organized with the ability to multitask. Able to follow oral and written instructions and work independently with discretion. Work Environment Beautifully appointed showrooms with a 140-year company heritage, fast‑paced environment, customer‑focused, business professional dress code. Work weeks typically include Monday – Friday, occasional weekends; store hours 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. Physical Demands Requires frequent standing, walking, sitting, hand use, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling. Ability to regularly lift and/or move more than 20 pounds occasionally. The specified duties are representative of the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions. Disclaimer Nothing in this job description states or implies that these are the only duties that will be performed by this employee. The employee will be required to follow any other instructions and perform any other duties upon the request of their supervisor. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law. Nearest Major Market: Louisville Job Segment: Clerical, Office Manager, Manager, Administrative, Management, Customer Service #J-18808-Ljbffr