Senior Manager, Category & Omni Insights
$165k - $195kFreshpet Talent Acquisition
Role Description
We are seeking a Senior Manager, Category & Omni Insights to lead category, shopper, and omnichannel analytics across the business. This role owns category insights, enterprise reporting, and syndicated data (NielsenIQ) - and translates data into clear, actionable growth plans for our top strategic retail partners. This role goes beyond reporting - bringing together category, customer, and shopper insights into a clear view of where we can grow and how to unlock it. The role will also leverage AI and advanced analytics as a force multiplier to accelerate insight generation, improve decision-making, and scale impact across the organization.
What This Role Owns
- Category analytics and syndicated data (NielsenIQ)
- Enterprise reporting and single source of truth
- Omni scorecard (store, digital, and shopper)
- Retailer-specific category growth insight initiatives
How You Will Make an Impact
- Category Analytics and Syndicated Data
- Lead category performance analysis (share, ACV, TDPs, velocity, competitive trends)
- Own relationship with NielsenIQ, including data access, tools, and governance
- Translate category trends into opportunities for assortment, pricing, and shelf strategy execution
- Enterprise Reporting (Single Source of Truth)
- Build and streamline reporting across the organization
- Deliver consistent, trusted views of performance (weekly, monthly, executive dashboards)
- Create, maintain and publish custom product totals within syndicated database, allowing organization to view business in manner most relevant to the categories we compete in
- Eliminate fragmented reporting and create one aligned narrative across teams
- Leverage automation and AI tools to improve speed, accuracy, and accessibility of reporting
- Omni Scorecard (Store, Digital, and Shopper)
- Integrate store, digital, and shopper metrics into one view
- Identify gaps and opportunities, quantify size of prize, and prioritize actions
- Use advanced analytics to surface patterns and opportunities
- Lead a regular business cadence (e.g., quarterly reviews) using the omni scorecard to identify gaps, prioritize actions, and track progress across key retail partners
- Retailer-Specific Category Insights
- Develop customized category deep dives for top retail partners
- Identify growth drivers, assortment, pricing, and shopper gaps
- Translate insights into actionable growth plans
- Build customer-ready stories and quantify impact
- Retailer-Level Shopper Insights and Growth Levers
- Analyze shopper behavior at the retailer level, including penetration vs category, repeat rates, and basket dynamics
- Identify actions to improve retention, trade-up, and lifetime value within each retailer
- Apply shopper insights to inform assortment, merchandising, and customer growth strategies
- Partner with internal insights team to leverage brand-level shopper insights and translate them into retailer-specific action
- Advanced Analytics and Forecasting
- Support planning with forward-looking insights
- Identify high-opportunity stores, SKUs, and segments
- Develop tools and models to guide decisions
- Executive Storytelling and Influence
- Translate data into clear recommendations
- Support customer and leadership presentations
- Focus on 'so what / now what'
Qualifications
- 7–10+ years in CPG analytics or category management
- Deep experience with:
- Category analytics (ACV, TDPs, velocity, share)
- Syndicated data ownership (NielsenIQ, Discover, Circana Liquid Data, etc)
- Proven ability to:
- Own and simplify reporting across teams, creating a single, trusted source of truth
- Translate data into clear, actionable growth plans (not just insights)
- Quantify opportunities and “size of prize” to drive prioritization
- Experience developing customer-facing category stories, including supporting and presenting in line reviews, JBPs, or similar settings
- Ability to confidently represent analytics in customer discussions, including explaining, simplifying, and defending recommendations
- Experience leveraging data, automation, or AI tools to improve speed and quality of analysis
- Strong cross-functional leadership across Sales, Category, and eCommerce teams
- Excellent communication skills with the ability to simplify complex data into clear, compelling narratives
Benefits
- The range for this position is: $165,000 - $195,000
- Competitive salary and an excellent benefits package, including:
- Medical, dental and vision insurance
- Basic and optional life insurance
- Short- and long-term disability protection
- Flexible spending accounts
- 401(k) plan with company match
- Paid parental leave
- Pet insurance
- Tuition assistance
- A generous PTO plan and so much more!
$100k - $130k
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