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Senior Manager, Category & Omni Insights

$165k - $195k
Full-time

Freshpet Talent Acquisition

Role Description

We are seeking a Senior Manager, Category & Omni Insights to lead category, shopper, and omnichannel analytics across the business. This role owns category insights, enterprise reporting, and syndicated data (NielsenIQ) - and translates data into clear, actionable growth plans for our top strategic retail partners. This role goes beyond reporting - bringing together category, customer, and shopper insights into a clear view of where we can grow and how to unlock it. The role will also leverage AI and advanced analytics as a force multiplier to accelerate insight generation, improve decision-making, and scale impact across the organization.

What This Role Owns

  • Category analytics and syndicated data (NielsenIQ)
  • Enterprise reporting and single source of truth
  • Omni scorecard (store, digital, and shopper)
  • Retailer-specific category growth insight initiatives

How You Will Make an Impact

  • Category Analytics and Syndicated Data
    • Lead category performance analysis (share, ACV, TDPs, velocity, competitive trends)
    • Own relationship with NielsenIQ, including data access, tools, and governance
    • Translate category trends into opportunities for assortment, pricing, and shelf strategy execution
  • Enterprise Reporting (Single Source of Truth)
    • Build and streamline reporting across the organization
    • Deliver consistent, trusted views of performance (weekly, monthly, executive dashboards)
    • Create, maintain and publish custom product totals within syndicated database, allowing organization to view business in manner most relevant to the categories we compete in
    • Eliminate fragmented reporting and create one aligned narrative across teams
    • Leverage automation and AI tools to improve speed, accuracy, and accessibility of reporting
  • Omni Scorecard (Store, Digital, and Shopper)
    • Integrate store, digital, and shopper metrics into one view
    • Identify gaps and opportunities, quantify size of prize, and prioritize actions
    • Use advanced analytics to surface patterns and opportunities
    • Lead a regular business cadence (e.g., quarterly reviews) using the omni scorecard to identify gaps, prioritize actions, and track progress across key retail partners
  • Retailer-Specific Category Insights
    • Develop customized category deep dives for top retail partners
    • Identify growth drivers, assortment, pricing, and shopper gaps
    • Translate insights into actionable growth plans
    • Build customer-ready stories and quantify impact
  • Retailer-Level Shopper Insights and Growth Levers
    • Analyze shopper behavior at the retailer level, including penetration vs category, repeat rates, and basket dynamics
    • Identify actions to improve retention, trade-up, and lifetime value within each retailer
    • Apply shopper insights to inform assortment, merchandising, and customer growth strategies
    • Partner with internal insights team to leverage brand-level shopper insights and translate them into retailer-specific action
  • Advanced Analytics and Forecasting
    • Support planning with forward-looking insights
    • Identify high-opportunity stores, SKUs, and segments
    • Develop tools and models to guide decisions
  • Executive Storytelling and Influence
    • Translate data into clear recommendations
    • Support customer and leadership presentations
    • Focus on 'so what / now what'

Qualifications

  • 7–10+ years in CPG analytics or category management
  • Deep experience with:
    • Category analytics (ACV, TDPs, velocity, share)
    • Syndicated data ownership (NielsenIQ, Discover, Circana Liquid Data, etc)
  • Proven ability to:
    • Own and simplify reporting across teams, creating a single, trusted source of truth
    • Translate data into clear, actionable growth plans (not just insights)
    • Quantify opportunities and “size of prize” to drive prioritization
  • Experience developing customer-facing category stories, including supporting and presenting in line reviews, JBPs, or similar settings
  • Ability to confidently represent analytics in customer discussions, including explaining, simplifying, and defending recommendations
  • Experience leveraging data, automation, or AI tools to improve speed and quality of analysis
  • Strong cross-functional leadership across Sales, Category, and eCommerce teams
  • Excellent communication skills with the ability to simplify complex data into clear, compelling narratives

Benefits

  • The range for this position is: $165,000 - $195,000
  • Competitive salary and an excellent benefits package, including:
    • Medical, dental and vision insurance
    • Basic and optional life insurance
    • Short- and long-term disability protection
    • Flexible spending accounts
    • 401(k) plan with company match
    • Paid parental leave
    • Pet insurance
    • Tuition assistance
    • A generous PTO plan and so much more!
Vacancy posted 5 days ago
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