Regional Administrative Assistant

Additional Information

Available to CAS Bargaining Unit Members Only.

General Description
This position requires a highly skilled administrative professional capable of working independently with minimal supervision. The role exercises sound judgment and operates in a discretionary capacity in support of Regional Management's priorities, policies, plans, and objectives. Strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced, dynamic environment are essential in this position.

Duties and Responsibilities
Incumbent may perform any combination of the tasks listed below:

• Coordinates and/or performs on-site property maintenance functions.
• Composes and prepares routine correspondence for manager from drafts, notes and/or network.
• Edits reports and correspondence for style and correct English usage, grammar, punctuation and spelling.
• Answers telephones and responds to inquiries from the public, members and staff as appropriate.
• Represents CTA and provides assistance to members and chapter leaders requesting Association services, benefits and programs.
• Assists in identifying, developing and reporting information from files and other resource documents.
• Makes timely referrals to appropriate staff and/or ensures inquiries receive a response in absence of Regional Management.
• Compiles information and creates/maintains databases using current technology.
• Schedules appointments and travel arrangements as requested and maintains calendar for Regional Management.
• Attends, arranges and prepares for meetings and workshops and performs necessary logistics.
• Provides assistance to other CTA departments through Regional Management in coordination of CTA programs.
• Serves as Assistant Conference Coordinator for Regional Conferences.
• Reviews CAP Applications, reimbursement requests and Arbitration Funding Applications.
• Responds to emergencies requiring immediate referral or resolution in the absence of Regional Management.
• Plans, coordinates and follows through on large, complex logistical projects assigned on a continuing basis.
• Handles confidential information, including sensitive member complaints.
• Creates forms, tracks projects, and processes reimbursements related to CTA grants.
• Assists with monthly Field Reports.
• Prepares materials for manager's use at State Council, Board of Directors, and other meetings, conferences and events.
• Opens and processes mail including electronically transmitted materials.
• Maintains office telephone answering system.
• Performs designated office errands.
• Performs office management duties for the Regional Office.
• Performs other appropriate duties as assigned.

Qualifications - Minimum Required

• Bachelor's degree or Associate degree & 2 years relevant experience or High School diploma/GED & 5 years relevant experience.
• Demonstrated ability to exercise sound judgment and initiative.
• Demonstrated ability to follow through on work assignments with little supervision.
• Demonstrated ability to exercise planning, coordinating and follow-through skills as applied to large complex logistical projects.
• Demonstrated ability to work under considerable pressure and solve routine office problems independently.
• Proficient word processing skills with minimum keyboarding speed of 55 wpm.
• Computer proficiency and the ability to learn and use the Association's software programs.
• Ability to communicate clearly, verbally and in writing.
• Ability to learn and communicate CTA structure, policies and procedures.
• Ability to work overtime as needed.

*This position is in a bargaining unit represented by CAS. Salaries are established by a collective bargaining agreement. Step placement is also determined by the CTA/CAS Agreement.

CTA is an equal opportunity employer committed to diversity, equity, and inclusion ; we encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, or any other legally protected characteristic. CTA is also committed to providing reasonable accommodations to applicants with physical or mental disabilities in accordance with applicable laws.