Administrative Assistant

Administrative Support Role

Job duties may include, but are not limited to:

• Provide secretarial and administrative support to management and other staff
• Complete the schedule for all clients, including ABA line therapy, ABA supervision, ABA family guidance, OT services, and SLP services (as applicable)
• Create and maintain staff schedules, including but not limited to checking schedules in Measure for accuracy and approving for payroll.
• Answer general phone inquiries using a professional and courteous manner
• Direct phone inquiries to the appropriate staff members
• Communicate with client's families sensitive matters such as session cancellations, client-related incidents, client illness, and other relevant issues
• Assist families and staff with MeasurePM, including helping collect guardian signatures
• Greet patients/suppliers/visitors to the organization in a professional and friendly manner
• Sort incoming mail, faxes, and courier deliveries for distribution
• Prepare and send outgoing faxes, mail, and courier parcels
• Conduct basic cleaning duties, including but not limited to disinfecting and organizing, vacuuming, wiping down commonly used surfaces, and take care of emergency cleaning situations
• Receive, store, and organize the office supplies ensuring that basic supplies are always available
• Organize clinic storage cabinets and rooms
• Coordinate the maintenance of office equipment and furniture
• Scan, upload, and file confidential client and staff documents while maintaining their privacy
• Be an exemplary role model for Pathways policies, procedures, and values
• Maintain appropriate and professional boundaries with client families in the center and on social media to avoid dual relationships or other unethical situations.
• Other intentional duties as assigned

Schedule:

• Monday through Friday from 7:00 AM - 3:30 PM
• Full time position

Required qualities and skills of candidate:

• Organized
• Attention to detail
• Efficient
• Self-motivated and independent
• Good communication
• Able to problem solve
• Knowledge of Google Suite