Strategic CSM - AI-Powered Growth (Remote)
Relativity
Kansas City, MO
- Remote job
Relativity is hiring a Customer Success Manager to own a portfolio of RelativityOne accounts and drive adoption, ROI, and renewal value. You will design scalable engagement tactics and partner with Sales to deliver measurable outcomes. The role emphasizes data fluency, AI-enabled outreach, and cross-functional coordination. You will monitor health, manage risks, and craft ROI narratives for customers, using Gainsight to track milestones and ensure successful renewals in a dynamic SaaS #J-18808-Ljbffr Relativity
Vacancy posted 8 hours ago
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