Human Resources Specialist

Role Description

The HR Specialist will mitigate risk for the organization and drive engagement by managing timely responses to Associate concerns raised through various communication avenues. The HR Specialist will execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges (DOL), leadership concerns, Associate correspondence, social media, and any other form of communication. The HR Specialist will monitor, validate, and ensure compliance with internal HR protocols, processes, and procedures throughout the investigation process. The HR Specialist will work with the HR Services Leadership team and legal partners to provide documentation, reports, investigative files, or records as needed. The HR Specialist provides counsel and guidance within established SLEs to Field, Store, and Distribution Leaders and Corporate Leaders and Associates, including policy interpretation, disciplinary guidance, performance management, and recommendation/approval of involuntary separations.

The base salary range for this role is $62,400 – $85,800. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Qualifications

• Two or more years of HR experience preferred
• Bachelor’s degree preferred
• Some investigation experience preferred
• Demonstrates the ability to deal with ambiguity
• Excellent oral and written communication skills
• Work independently
• Excellent analytical and customer service skills
• High attention to detail and accuracy
• PowerPoint, Excel, and Word proficient

Requirements

• Conduct remote investigations as assigned by the Director/HR Manager/Supervisor identified through Case Management, Alertline, Social Media, and other modes of communication
• Follow HR Services investigations to ensure consistency and mitigate risk
• Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner
• Work with business partners to create a specific, measurable, actionable, realistic, and time-bound action plan with appropriate accountability within the investigation plan
• Advise on Corrective Action Guidelines adherence and counsel Leadership on policy violation disciplinary action to ensure consistency
• Assist Leadership in redirecting Associates when necessary and formulating action plans with Leaders when potential associate problems are identified
• Provide counsel and guidance to Field Leaders, Distribution Leaders and Corporate Leaders, appropriate HR Business Partners and Associates
• Review and approve involuntary separation requests for Stores and Distribution Centers
• Facilitate and engage in ADA Interactive conversations based on requests from business units
• Work with the Supervisor to interpret HR policies and procedures
• Gather critical data (reporting, associate files, policy sign-offs, etc.) to assist Investigators in responding to allegations, 3rd Party charges, Unemployment claims, etc.
• Coordinate and investigate Department of Labor claims as assigned
• Guide Field, Store, Distribution, and Corporate Leaders in implementing and communicating policies and procedures

Benefits

• None listed

Company Description

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.