Service Business Development Coordinator

Service Business Development Coordinator Job Description Template

Our company is looking for a Service Business Development Coordinator to join our team.

Responsibilities:

  • Prospect (recalls, declined service, special order parts) to set service appointments;
  • Respond quickly to internet, phone and live chat service inquiries using email, scripts and templates;
  • Train for a fill in service adviser;
  • Follow up on service customers after their appointments;
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;
  • Utilize CRM tracking system daily;
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Requirements:

  • Strong computer skills;
  • Excellent teammate with collaborative attitude and eagerness to improve;
  • Prompt and courteous demeanor;
  • Valid driver’s license;
  • Positive and hardworking personality.