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- ...reconciliation to confirm recoveryApply temporary mitigations to stabilize production workloads Restore service quickly and safely. Escalate to L3 only when an engineering change is required. Provide complete diagnostic information, impact assessment, and attempted remediation...SuggestedTemporary workWork at officeRemote workFlexible hours
- ...incidents and service requests within defined SLAs Perform initial triage, root cause analysis, and issue resolution; escalate to L2/L3 teams as required Support month-end and year-end close activities, including validations and reconciliations Perform basic...SuggestedWork at officeRemote workFlexible hours
- ...Uttar Pradesh (IN-UP), India (IN). "Responsibilities: • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause...SuggestedWork at officeRemote workFlexible hours
- ..., and problem tickets within defined SLAs. Perform root cause analysis (RCA) and implement preventive measures. Coordinate with L3 teams, developers, and infrastructure teams for issue resolution. Support application deployments, releases, and maintenance activities...SuggestedWork at officeRemote workFlexible hours
- ...virtualization, and applications Troubleshoot multi-layer issues (VMware, storage latency, connectivity, application failures) Provide L2/L3 support, incident resolution, and root cause analysis Perform patching, upgrades, performance tuning, and lifecycle management...SuggestedRelocation
- ...certification is a plus) Deep understanding of networking technologies: IPv4/IPv6, BGP/MBGP, VPN, L2 Switching, VxLAN Understanding of L2/L3 networking protocols and Enterprise Network design (Data Center, Campus, Public Cloud, Global WAN) Preferred Skills Hands-on...SuggestedContract workImmediate start
- ...throughout the software development lifecycle. Serve as the primary technical owner for mission-critical applications, including L3/L4 production support and root cause analysis. Develop technical documentation, architecture diagrams, solution designs, and implementation...Suggested
- ...between environments using Lifecycle Management (LCM) and maintain deployment documentation. Work closely with business users and the L3 support team to escalate complex functional or technical issues when required. Maintain knowledge articles, SOPs, and operational...SuggestedWork at officeRemote workFlexible hours
- ...currently seeking a Java with Murex to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Role Summary Provide specialist L3 support and engineering expertise for Murex-integrated Java services, focusing on production stability, complex issue resolution, and...SuggestedWork at officeRemote workFlexible hours
- ...Collaborate with the Security team to align Qualys detections with available patches and remediation actions within BigFix. General & L3 Support: Integrate BigFix and Qualys with other IT systems, such as ServiceNow (ITSM platform), SIEM solutions, and monitoring...SuggestedWork at officeRemote workFlexible hours
- ...experience in enterprise application packaging and deployment. Role Overview This role leads application packaging delivery and acts as an L3 escalation point for complex packaging and deployment issues. Key Responsibilities • Lead complex application packaging and MSI/...SuggestedWork at officeRemote workFlexible hours
- ...availability, and operational excellence of Life Insurance applications , running on a z/VSE mainframe platform . This role provides L2/L3 production support , leads incident triage and resolution, ensures SLA compliance , and supports critical batch and online...SuggestedPermanent employmentTemporary workWork at officeRemote workFlexible hoursWeekend work
- ...At Grade 9, the engineer operates with a high degree of independence on complex patching and deployment challenges, serves as the L3 escalation point for patch and software deployment issues within the team, and actively contributes to process governance, automation...SuggestedPermanent employmentWork at officeRemote workFlexible hours
- ...calculations, and timely resolution of business issues. Key Responsibilities 1. Application Support & Maintenance • Provide L2/L3 support for SAP Commissions system • Monitor daily/weekly commission runs and resolve failures • Troubleshoot calculation errors,...SuggestedWork at officeRemote workFlexible hours
- ...Senior Consultant to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Production Operations & Incident Management Provide L3 production support for Databricks-based data pipelines. Monitor, troubleshoot, and resolve production incidents within defined...SuggestedPermanent employmentTemporary workWork at officeRemote workFlexible hours
- ...delivery Manage deployment by engaging with enterprise platform management during release Manage Production Support by engaging as L3 support team member Manage API integration with non-Service Now applications Manage documentation in Confluence of new or...Contract workWork experience placement
- ...confirm recovery Apply temporary mitigations to stabilize production workloads Restore service quickly and safely. Escalate to L3 only when an engineering change is required. Provide complete diagnostic information, impact assessment, and attempted remediation...Temporary workWork at officeRemote workFlexible hoursRotating shift
- • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues. • Application Monitoring &...Remote work
- ...switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN • Ensuring all configurations are in compliance with network standards...Work experience placementWork at officeRemote workFlexible hours
- ...integrations. Configure and troubleshoot calculation pipelines, stagehooks, and rule logic to ensure payments are accurate. Provide L2/L3 support, monitor daily commission runs, and resolve discrepancies or calculation errors. Configure automated participant...
- ...Database Performance ,Extending the Database (Adding Data Files),Making changes in Oracle Parameters based on recommendation from L3 experts for performance optimization. ,Checking and Managing CBO statistics. About NTT DATA NTT DATA is a $30 billion business...Work experience placementWork at officeRemote workFlexible hoursShift workNight shift
- ...go-live criteria 4) Resource Planning & Offshore Ramp-up (Workplace) Plan and manage staffing aligned with transition waves (L1/L2/L3, shift coverage, language needs, site coverage) Coordinate hiring/onboarding/training, shadow support, and role readiness Drive...Work at officeRemote workFlexible hoursShift work
- ...role provides advanced operational support and implementation capability for MDM and Endpoint environments, with responsibility for L2/L3 support and project execution. Key Responsibilities MDM & Endpoint Management • Support Mobile Device Management...Work at officeRemote workFlexible hours
- ...strong advantage Key Responsibilities Act as a Subject Matter Expert (SME), providing advanced technical escalation support to L2/L3 engineers Deliver end-to-end operational support for enterprise Network and Security environments across multiple customers...Work at officeImmediate startRemote workFlexible hours
- ...Key Requirements: Strong hands-on experience in Snowflake and Azure Data Factory (ADF) Experience in L2/L3 Production Support Incident Management & Root Cause Analysis (RCA) Problem Management and Defect Resolution Service Request Fulfillment...Flexible hours
- ...access. • Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization. • Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis. • Define MDM architecture standards, security baselines...Work at officeRemote workFlexible hours
- ...roles you will be responsible for: 1. Service Delivery & Operations Management ~ Lead day-to-day application support operations (L2/L3) across multiple healthcare domains like Clinical systems (EHR, LIS, Oncology), Ancillary systems (Pharmacy, HIM, Laboratory),...Work at officeRemote workFlexible hoursShift workWeekend work
- ...Oil & Gas industry within Field maintenance or installation activities. Have significant hands-on experience in performing L2, and L3 maintenance inspections including HSE swap on site. Have the ability to Lead the Site teams and communicate well with internal & external...Flexible hours
- ...Linux SME L3 Indianapolis, IN Fulltime Job Description Must Have Technical/Functional Skill Linux Subject Matter Expert (SME) with strong L3-level expertise in Red Hat Enterprise Linux. Strong clustering knowledge, automation experience using Ansible....Full time
$55 per hour
...Job Description Job Description Service Technician – Level 3 (L3) Location: Pittsboro, IN Employment Type: Full-Time (40 hrs/week) Pay: Starting at $55/hr (based on experience) Reports To: Operations Manager Join BoilerMASTERS as a Lead-Level Service...Full time