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- ...reverse shadow activities, supports offshore delivery teams, manages application-specific risks and dependencies, and coordinates with L3 teams, vendors, and business stakeholders to ensure effective support delivery. ________________________________________...SuggestedLong term contractRemote work
- ...runbooks, and automated health-check scripts to improve team efficiency. Partner closely with DevOps, Cloud Ops, Development, and L3 Platform Architecture teams to provide actionable operational feedback and ensure smooth application onboarding. Required...SuggestedWork at officeRemote work
- ...DevOps production Support Engineer Jersey City, NJ (Onsite/Hybrid) 12+ Months L2/L3 production support. DevOps Production Support Engineer Serve as the SRE/ DevOps Support engineer as well as provide hands on production support for several applications in WMA Tools...Suggested
- ...SOC Analyst (L3) _100% Remote Contract Night Shift (1:00 AM 10:00 AM ET) Key Responsibilities: Monitor, triage, and investigate security alerts and incidents. Perform threat enrichment, correlation, and root cause analysis. Execute incident response...SuggestedContract workRemote workNight shift
- ...UserManager| RoleManager| OIMService) to automate fixes| data reconciliation| and bulk status changes. Troubleshooting & Support: Resolve L2/L3 production incidents| analyze diagnostic logs| and patch provisioning failures. Essential Skills: Role: ISC + OIM Support (1...SuggestedContract work3 days per week
- ...Visa Independent Position: UC / Voice System Engineer (L2/L3) Location: New York (Relocation Considered) Looking for candidates with strong troubleshooting skills, automation mindset, and enterprise UC/Voice operations experience. Required Skills: ~ Windows...SuggestedRelocation
- ...expertise in Avaya Voice Infrastructure, Unified Communications, Contact Centre technologies, and Voice Automation. The engineer will provide L3 support, lead complex troubleshooting activities, drive voice transformation initiatives, and develop automation solutions to improve...SuggestedPermanent employmentWork at office
- ...deployment failures, and environment issues. Perform root cause analysis for recurring issues and implement preventive measures. Provide L2/L3 support for production and non-production IBM BPM environments. Work closely with infrastructure, database, and application teams to...Suggested
- ...ServiceNow AI transformation strategy Define Agentic AI roadmap Implement vulnerability management workflows Optimize L1/L2/L3 support operations Design security automation solutions Assess operational maturity Drive governance and compliance...SuggestedLong term contractPermanent employmentRemote work
- ...certificates, load balancing, and high-availability configurations. Troubleshoot incidents, perform root cause analysis (RCA), and provide L2/L3 support. Support API management, message queues, and middleware integrations. Automate tasks using Shell scripting, Python, and...SuggestedWork at officeRemote workFlexible hours
- .... Technical Leadership: Beyond individual contribution, you are expected to guide technical direction on your engagements, mentor L3 engineers, and ensure consistent quality and standards across deliverables. Onboarding/Training: The first several weeks are dedicated...SuggestedLocal areaImmediate startShift work
- ...diagnosis, and technical leadership during critical production incidents. The role focuses on Advanced L2 support and does not include L3 development activities . Key Responsibilities Advanced L2 Incident Management Lead investigation and resolution of P1/P2...SuggestedWork at officeRemote workFlexible hours
- ...optimized for performance Data Pipeline Operations & Support Monitor, troubleshoot, and support production data pipelines (L2/L3 support) Perform root cause analysis (RCA) and resolve data processing issues Manage job scheduling, execution, and failure...Suggested
- ...Framework (ATF). Configure and maintain integrations with third-party systems using Integration Hub and MID Servers. Support L2/L3 incidents, troubleshoot platform issues, and implement technical enhancements. Analyze platform performance using Health Scan...SuggestedWork at office2 days per week3 days per week
- ...our team in Bangalore, Karnātaka (IN-KA), India (IN). • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis...SuggestedWork at officeRemote workFlexible hours
- ...• Good Knowledge of CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins. Production Support & Incident Management • Provide L3 support for complex production issues, including deep analysis, debugging, code-level fixes, and end-to-end validation. • Perform...Permanent employmentWork experience placementWork at officeRemote workFlexible hoursRotating shift
- ...Risk Management, Preference Processing, SPL Screening, Embargo Checks, and integration with ECC logistics processes. Provide L1.5/ L2/L3 production support for SAP ECC applications. Analyze, troubleshoot, and resolve incidents within SLA. Perform root cause...Shift work
- ...Participate in Application Deployments using Bamboo , Gitlab Skills Required: Application Support and Maintenance experience - L2/L3 Support Hands on experience on SQL queries, must have RDBMS knowledge Ability to coordinate with multiple teams over high...Work at officeRemote workFlexible hoursShift work
- ...settlement document processing, pricing configuration, SD-FI integration, and commercial agreement settlements. The consultant will provide L2/L3 production support, drive issue resolution, collaborate with business stakeholders, and contribute to process improvements and...Contract work
- ...systems, including Microsoft Teams Rooms and other collaboration technologies. Coordinate with global and regional IT teams (L1, L3, infrastructure, security, and vendors) to resolve cross-functional issues. Maintain accurate documentation of incidents, solutions...Work at officeLocal areaRemote work
- ...L3 Site Reliability Engineer (SRE) Job Description Level 3 (LV3) Support, Site Reliability, and Operations Engineer supporting Client's Next Generation Point of Sale (NGPOS) platform This team is embedded within the engineering organization, partnering directly with developers...Work at officeNight shiftWeekend work
- ...experience is preferred. Added advantage: Any experience with the following cloudflare technologies: Application & DDoS Protection (WAF, L3 L7 DDoS, API & Bot Security) Secure Internet Access (Cloudflare Gateway, CASB, DLP, RBI) Private Application Access (Cloudflare...Remote work
- ...certificates, load balancing, and high-availability configurations. Troubleshoot incidents, perform root cause analysis (RCA), and provide L2/L3 support. Support API management, message queues, and middleware integrations. Automate tasks using Shell scripting, Python, and...Work at officeRemote workFlexible hours
- ...reconciliation to confirm recoveryApply temporary mitigations to stabilize production workloads Restore service quickly and safely. Escalate to L3 only when an engineering change is required. Provide complete diagnostic information, impact assessment, and attempted remediation...Temporary workWork at officeRemote workFlexible hours
- ...FSCM modules seamlessly with other SAP modules (such as FI, SD, and MM) and external third-party systems. Provide expert-level L2/L3 production support, troubleshoot daily end-user issues, and perform root cause analysis. Manage data flows, interfaces (like IDocs...
- ...Controllers and Firewalls. • G0od understanding of Inter and Intra Tenant traffic flows, contracts • Experience in L2 outs, L3 outs, VMM integration • Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet,...Work experience placementWork at officeRemote workFlexible hours
- ...At Grade 9, the engineer operates with a high degree of independence on complex patching and deployment challenges, serves as the L3 escalation point for patch and software deployment issues within the team, and actively contributes to process governance, automation...Permanent employmentWork at officeRemote workFlexible hours
- ..., Queries, BEx, data loads, reporting issues, and performance optimization. Support integration with ECC modules. Provide L1.5/ L2/L3 production support for SAP ECC applications. Analyze, troubleshoot, and resolve incidents within SLA. Perform root cause analysis...Work at officeRemote workFlexible hoursShift work
- ...to manage competing priorities and high-pressure situations in a 24/7 support model. Career Progression L2 UC & Video Engineer → L3 Collaboration Specialist → UC Solution Architect / SME, with a path toward advanced certifications (CCIE Collaboration, AV Design)...Work at officeRemote workFlexible hours
- ...to manage competing priorities and high-pressure situations in a 24/7 support model. Career Progression L2 UC & Video Engineer → L3 Collaboration Specialist → UC Solution Architect / SME, with a path toward advanced certifications (CCIE Collaboration, AV Design)...Work at officeRemote workFlexible hours