Head Of Retail Partnerships

Global Head of Partnerships & Alliances
Type: Full-time

eClerx is seeking a visionary, entrepreneurial, and growth-oriented Global Head of Strategic Partnerships & Alliances to scale our industry partnership ecosystem and establish a high-performing revenue channel. In this role, you will own the end-to-end global partner strategy- identifying, structuring, and maximizing value from high-impact alliances (e.g., Databricks, Adobe, Anthropic, hyper-scalers, and key industry-specific platforms).

As a key bridge-builder, you will work cross-functionally with eClerx technology, service line, and business unit leaders to co-create tailored, data-driven Go-To-Market (GTM) strategies. You will collaborate with global sales team to relentlessly execute and monetize the partnership channel

Define and execute the global roadmap for eClerx’s strategic industry partnerships. Turn existing and new alliances into robust, predictable engine-rooms for net-new revenue growth, sourcing, and influenced pipeline.

Build deep, multi-threaded operational relationships with partner stakeholders, from alliance managers to product and field sales leadership. Co-Selling & Field Execution: Align eClerx’s global sales teams with partner field organization reps to uncover new opportunities, map accounts, navigate complex sales cycles, and win major enterprise deals.

Co-Marketing & Field Visibility: Drive top-of-mind awareness within partner networks by directing joint marketing initiatives, securing partner competencies/awards, orchestrating flagship event presence (e.g., tech summits), and building compelling client success stories.

Implement structured KPI tracking to measure channel productivity, including partner-sourced pipe, conversion velocities, certifications achieved, and overall channel ROI.

Proven Alliances Track Record: 12+ years of progressive leadership experience managing strategic alliances, partner networks, or channels within global IT services, consulting, or specialized digital BPO enterprises.

Revenue & Value Impact: Proven history of building a partnership channel from the ground up or scaling an existing portfolio into a multi-million-dollar revenue driver with measurable sourced/influenced pipeline.

Strong, existing network, relationships and operational familiarity within critical enterprise tech ecosystems - specifically modern data platforms (e.g., Databricks, Snowflake) or customer experience/digital marketing clouds (e.g., Adobe stack).

Matrix Influence & Collaboration: Exceptional capability to influence internal business leaders, product heads, and tech teams without direct authority to construct unified, scalable GTM execution.

Strategic & Commercial Acumen: Adept at negotiating complex corporate partner agreements, structuring referral/reseller frameworks, and translating highly technical concepts into clear, domain-specific business outcomes.

Bachelor’s degree in Business, Technology, or a related field required; MBA or equivalent advanced degree preferred.

Industry Network and Representation: Skilled at representing the organization in strategic forums, partner councils, and executive reviews.

These will help you stand out:

Experience in technology services, cloud platforms, SaaS, PaaS, or digital transformation organizations.

Understanding of emerging trends in AI, data modernization, and enterprise technology transformation.

Proven ability to drive market growth through innovative offerings, strategic partnerships, and ecosystem collaboration.

Structured and methodical in building scalable partnership models.

In the US, the target base salary for this role is$230K-$250K. eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

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