REMOTE Telemarketer OUTBOUND SALES

SCAN Health Plan Job Opportunity

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

Assess health plan needs of prospective members, verify Medicare / Medi-Cal eligibility, and facilitate telephonic enrollment. Schedule sales appointments and/or schedule seminar reservations attendance as needed.

Facilitate Telephonic enrollment(s) by presenting benefit information over the phone, mailing appropriate enrollment information to prospects and assisting prospects with completing the enrollment process.

Follow all state and regulatory guidelines by adhering to programs implemented by CMS (Centers for Medicaid and Medicare Services). This includes, following CMS approved scripts and department policy and procedures that foster compliance.

Adhere to required Sales Market Quota goals each month during LOCK IN and AEP.

Demonstrate and maintain knowledge of Medicare, Medi-Cal and SCAN benefits by successfully completing Sales/Membership Certification, Sales Orientation Training, Medi-Cal Certification training other department or company training modules as required.

Support Field Sales Representatives by assigning in-home appointments and setting reservations to seminar sales presentation meetings and/or other sales events.

Must be able to qualify prospects for all SCAN products and efficiently manage the designated work lists and scheduled customer calendar events in CRM system.

Valid Health Insurance License required (per CMS requirements).

• 2+ years of experience in telemarketing or healthcare related field.
• Proven sales and customer service skills.

Base Pay Range: $21.42 per hour

Work Mode: Remote

An annual employee bonus program

Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday

Excellent 401(k) Retirement Saving Plan with employer match and contribution

Tuition reimbursement

An opportunity to become part of a team that makes a difference to our members and our community every day!

Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law.