EA to President/CEO--Non-profit

Acumen, an international nonprofit working to solve problems of poverty, is looking for an Executive Assistant to support the CEO. This role is full time, eligible for overtime, a yearly bonus and benefits. Acumen’s New York office operates on a hybrid schedule, with in‑office work Tuesday, Wednesday, and Thursday. Since 2001, we have scaled companies and shaped markets in some of the hardest‑to‑reach communities on the planet, impacting over half‑a‑billion lives. Her work spans a complex network of relationships across entrepreneurs, investors, board members, partners, and public thought leaders, often across multiple geographies and time zones in a single day.

This role serves as a trusted operational partner to the CEO, responsible for the excellent execution of the CEO’s time, travel, communications, and day‑to‑day workflow. But this is more than an administrative role. It requires strong judgment, emotional intelligence, discretion, anticipation, and the ability to protect focus in an environment of constant motion and competing demands.

The Executive Assistant to the CEO will play a critical role in helping the CEO operate at her highest level. This role works in close coordination with, and functionally reports to, the Chief of Staff. Success in this role requires operating in true partnership with both the CEO and Chief of Staff — balancing responsiveness with discernment, execution with foresight, and independence with alignment. Manage high‑volume communications with discernment, helping prioritize, draft, and respond as appropriate to ensure clarity, timeliness, and efficiency.

Lead end‑to‑end travel planning and execution

Oversee, arrange, and book all travel and check‑ins, coordinating with internal and external stakeholders and planning for the CEO’s needs throughout each journey.

Prepare comprehensive travel packs, including itineraries, logistical confirmations, diplomatic and/or medical clearance materials, meeting schedules, and relevant background context.

Maintain real‑time awareness of the CEO’s movements and evolving needs while traveling, proactively adjusting plans to ensure continuity and effectiveness.

Forecast well in advance and secure required medical documents, passport pages, visas, and other travel materials for international trips.

Ensure all relevant calendars, meeting details, and supporting information are accurate and current in advance of travel.

Support a CEO who travels approximately 60-70% of the year.

Help run a highly effective Office of the CEO

Serve, alongside the Chief of Staff, as a primary point of contact for the CEO’s office.

Help prioritize and route incoming requests, escalating issues when needed and resolving problems quickly, calmly, and thoughtfully.

Contribute to an Office of the CEO that is highly organized, responsive, discreet, and trusted.

Support strong coordination across the CEO’s internal and external commitments so that the office operates with consistency, clarity, and care.

review and advise on expense reports for the CEO and her direct reports in accordance with Acumen’s Travel & Expense Policy; Coordinate with Talent, Legal, and Finance on contracts, signatures, approvals, and related documentation.

Obtain and track necessary information and signatures for documents related to the CEO, ensuring proper processing and delivery.

Take on additional assignments as needed, including research, writing, presentation design, and other operational support.

Demonstrate ability to anticipate needs, navigate ambiguity, and make sound decisions in real time, with appropriate escalation to the Chief of Staff when needed.

Ability to plan and execute with the end goal in mind, with strong attention to user experience and the ability to communicate the implications of changes.

Excellent project management skills: ability to coordinate across stakeholders, manage competing priorities, and drive execution with minimal oversight.

Mastery of tech apps including Outlook, Word, Excel, PowerPoint, Gmail, and Zoom.

Permanent authorization to work in the United States.

The salary range for this role is $78,000 to $83,000 USD and is eligible for overtime plus a performance‑based bonus. This range represents the present low and high end of pay range for this role.