Head of Operations & Business Management

Operations Manager — Craft a Brew

Location: Orlando, FL (on-site, 5 days/week)

Compensation: $85,000/year + health stipend

Reports to: Owner

About Craft a Brew

Craft a Brew is an Orlando-based homebrewing supply company with a 15+ year track record selling beer, wine, mead, and kombucha kits, ingredients, and equipment through our Shopify storefront (craftabrew.com), Amazon FBA/FBM, Walmart WFS, and drop-ship channels. We design and manufacture our own proprietary products and ship from our warehouse in Orlando. We're small, profitable, and growing, with a team of about a dozen and a culture that rewards initiative.

The Role

We're hiring an Operations Manager to run the day-to-day of our warehouse and multi-channel sales operation. This is a true number-two role: you'll own production, purchasing, fulfillment, inventory, vendor relationships, sales channel performance (Amazon, Walmart, Shopify ops), and team management — freeing the owner to focus on marketing, strategy, and product development.

We need someone entrepreneurial, organized, and hard-working. Someone who can walk the warehouse floor in the morning, run a production plan at midday, place a $40K PO with a key supplier in the afternoon, and close the day reviewing FBA inbound shipments — and do it all without supervision. If you've been a strong second-in-command at a growing CPG or e-commerce business and you're ready to run the whole operation, this is the seat.

What You'll Own

Warehouse & Production : Daily production planning, ingredient pouching, kit assembly, shipping, and quality control across our three-tier production model.

Purchasing & Forecasting : Vendor management, PO placement, demand forecasting, and staying ahead of stockouts across hundreds of SKUs.

Sales Channels : Amazon FBA/FBM inbound shipments, Walmart WFS replenishment, Shopify inventory management, and channel-level stock balancing.

Team Management : Direct management of the production, shipping, and warehouse staff — roughly 8-10 people including hourly and salaried team members.

HR : Hiring, onboarding, attendance management, performance discussions, and disciplinary actions in coordination with ownership.

Light Accounting : Vendor bill coding, expense approvals, and supporting month-end close.

Reporting : Weekly KPI rollups to ownership covering production, inventory, channel performance, and team metrics.

What You Bring

Must-haves:

5+ years of hands‑on operations experience in CPG, e‑commerce, or manufacturing

Direct experience working on a warehouse or production floor — this is not a desk‑only job

Demonstrated Shopify operations experience (inventory, order management, listings)

Demonstrated Walmart Marketplace / WFS experience

Amazon Seller Central experience (FBA inbound, replenishment, listing health)

Proven track record managing a team of 5+ direct reports

Strong Excel skills and comfort working with data to make decisions

Vendor management and purchasing experience, including demand forecasting

Nice‑to‑haves:

Experience in homebrewing, craft beverage, or specialty food/ingredient categories

ShipStation or similar shipping platform experience

Familiarity with BOM management and light ERP work

Bilingual English/Spanish

What you are

Entrepreneurial. You think like an owner and you act without being asked.

Organized. You build systems and you follow through.

Direct. You can have hard conversations with vendors and team members without flinching.

Hands‑on. You're not above pulling a pallet, packing a kit, or driving to a supplier.

Benefits

Real autonomy and ownership of an entire operation

Direct working relationship with the owner — no corporate layers

A profitable, established business — not a venture‑backed gamble

Florida — no state income tax

The chance to put your fingerprints on a company you can stay with for the long haul

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