Billing Specialist for Global Professional Services firm

Billing Coordinator

As a Billing Coordinator, you will be responsible for maintaining and managing the client and matter master billing file for assigned practice offices at the firm. You will ensure that all data is correct and that all master billing files are processed accurately and timely. You will interface with attorneys, legal secretaries, and accounting personnel to ensure that client agreements are followed in accordance with billing policies and procedures. You will manage the workflow of client matter rate changes and new matter set-ups, while accomplishing these and other critical functions:

• Managing the workflow of client rate change and set-ups in their assigned region.
• Opening new client matters and validating Conflicts data for accuracy and completeness.
• Following up for missing or incomplete data.
• Evaluating and inputting the appropriate billing and exception rates in to the Elite billing system.
• Coordinating with attorneys, legal secretaries, and accounting personnel regarding the receipt of required data, supporting documentation, and approvals in accordance with billing policies and procedures.
• Maintaining and managing client and matter accounts, billing files, and record archives.
• Maintaining the timely workflow of the Master File process.
• Following up with the practice offices to ensure all matter maintenance are accurately and timely processed.
• Providing Master File support and guidance to practice offices.
• Verifying and opening all client matter master set ups including billing rates and exception rate hierarchies.
• Providing guidance to Master File Maintenance Specialists regarding all client matter master set-ups.
• Confirming client arrangements for special rate needs.
• Ensuring the file set up is done appropriately.
• Providing day-to-day customer support via telephone and emails to all levels of employees at the practice office.
• Completing projects on various issues when needed.
• Promoting effective work practices, working as a team member, and showing respect for co-workers.

Qualifications:

• A Bachelor's degree, preferably in Accounting or a related field
• A minimum of four (4) years of experience in general accounting practices
• A minimum of three (3) years of experience in area involving billing processes and practices
• Prior experience with Elite Billing system

As Billing Coordinator, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Billing Coordinator must have knowledge of basic accounting principles, and the ability to comprehend and accurately perform mathematical functions. The ideal candidate will have well-developed and professional interpersonal skills, ability to work in a team environment with a customer service focus, and analytical skills needed to correctly comprehend and communicate data. The Coordinator must have knowledge and proficiency in PC Applications. The successful candidate will have the ability to handle confidential and sensitive information with the appropriate discretion.

As the global outbreak of COVID-19 continues to unfold, firm has taken precautions to help protect our people, clients, and the communities where we live and work. This includes a temporary shift to remote working for the majority of our lawyers and staff. The Billing Coordinator will likely start remotely while the firm continues to evaluate the situation.