Senior Account Executive, Retail

Senior Account Executive, Retail

Chicago, Illinois, United States

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen.

This is a hybrid position that requires 2 days per week in office at our Chicago location

The mission of a Senior Account Executive, Retail at Syndigo is to manage the relationship, client strategy, growth strategy, engagement plan, and overall value delivered to a set of named major accounts, which include some of the largest brands and retailers in the world. The Account Executive is the client-facing individual who will be responsible for creating the client strategy to determine how to best align Syndigo's solution to help multi-national clients achieve their larger strategic eCommerce initiatives.

The Senior Account Executive will work directly with the primary contact and executive sponsor at each organization to create an account plan focused on value demonstration and delivery to each client's needs. The role is focused on retail-wide engagement to ensure client renewals and growth by embedding into our clients' business processes. The Account Executive will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.

How We'll Be Winning Together Day To Day

• Build and maintain institutional relationships with Syndigo's accounts through a consultative sales process
• Manage the diagnosis of client business needs, on an individual client and industry segment level, and lead the creation of annual service strategies to deliver tailored service and value to executives in a timely manner
• Create customized account plans for each institution, outlining service delivery and CV growth strategies for existing and potential relationships within an institution.
• Lead strategic negotiation of Syndigo contracts to best align service options to business needs
• Manage assigned territory against an annual quota of recurring revenue
• Discuss cutting-edge strategic initiatives with an executive-level audience within each client
• Understand the changing business terrain that clients face

We Should Talk If This Sounds Like You

• 5+ years B2B sales experience with retail clients
• Experience in selling services, with database or syndicated data a plus
• Demonstrated record of success at both large, complex organizations and in mid-sized environments
• Knowledge of PIM/MDM
• High degree of comfort with technology and use of databases and syndicated-type data
• Strong history of quota attainment
• Work with the Syndigo team and customers with the highest degree of ethics
• Strong relationship-building skills
• Strong interpersonal skills
• Organization and time management skills
• Solid written and verbal communication skills at all levels
• Executive poise to interface at all levels of management
• Ability to travel to client sites and internal company events within the United States and Canada

For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement. Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.

Budgeted Salary Range (not including eligible commission):

$120,000 - $150,000 USD

Commission:

$150,000 - $150,000 USD

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!