Sales Development Representative

Diligent Sales Development Representative I (SDR I)

The Diligent Sales Development Representative I (SDR I) plays an instrumental role in the direct growth of Diligent by generating new business opportunities primarily through inbound leads. The SDR I engages with new leads to understand their business requirements and document these while being a brand ambassador for the Diligent products. An SDR I utilizes their strong conversational skills to maximize engagement and achieve targets.

This is an exciting opportunity to join a market leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business.

Key responsibilities include:

• Navigating CRM (Salesforce) to identify inbound prospects for targeting and enrich with additional information to create value conversations that lead to initial meetings
• Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects
• Utilize smart, targeted questions to speak knowledgeably to qualify the right decision makers
• Skillfully build interest and influence opportunities with inbound prospects
• Coordinate meetings/demonstrations on account executive's calendar and log activities in the CRM
• Meet or exceed targets & key performance indicators (KPIs) as determined by the business
• Other duties may be requested in accordance with business need

Required experience/skills include:

• A keen interest for working in a sales-focused, target-driven environment.
• An understanding of the sales process (marketing, sales cycle)
• Demonstrated ability to articulate the unique proposition of Diligent solutions and obtain product knowledge
• Demonstrated ability to communicate effectively with senior level executives
• Excellent presentation skills both verbally and written
• High energy, with a positive and can-do attitude that drives success.

Preferred experience:

Experience with sales, SaaS or senior executive communications is desirable

Why join Diligent?

In addition to a competitive compensation package, Diligent offers a comprehensive benefits program designed to support employee wellbeing, growth, and work-life balance, including:

• Unlimited paid time off and flexible leave policies
• Paid parental leave (18 weeks for primary caregivers, 6 weeks for non-primary caregivers)
• Comprehensive medical, dental, and vision coverage with multiple plan options
• 401(k) with immediate vesting and dollar-for-dollar company match up to 4%
• Monthly wellbeing reimbursement for fitness memberships and wellness subscriptions
• Employee Assistance Program (24/7 counseling, coaching, financial and legal support)
• Employee discount program with savings on thousands of popular brands
• Opportunity to work abroad through Diligent's Global Ambassador Program
• Employee Resource Groups that foster inclusion, connection, and professional development
• Global volunteer and community impact initiatives, including annual service and giving days

Join a market-leading SaaS company where high performers are recognized, rewarded, and provided with clear opportunities for career growth and advancement.