Sales Development Representative

Meet the Team

Splunk, a Cisco company, is at the forefront of building a secure and resilient digital world. Our end-to-end, full-stack platform is designed for hybrid, multi-cloud environments, empowering leading enterprises to secure and optimize their digital systems. While our technology is highly regarded, it's our dedicated and supportive employees that make Splunk an exceptional place to build a career. We foster a culture of kindness and collaboration at all levels of the organization, globally. We encourage you to bring your experience, problem-solving skills, and talent, along with your enthusiasm and passion. Join us in helping organizations thrive while advancing your own career with a team that values your contributions.

This role can be performed from anywhere in the Washington D.C area.

Your Impact:

Develops and qualifies inbound and outbound leads within a broad territory of prospects through a variety of channels (e.g., e-mail, phone, social media)

Learns to qualify leads through understanding prospect industry, size, products, and specific needs

Under guidance, learns to develop relationships with prospects to validate opportunities

Follows a prescribed process and leverages tools to generate and qualify leads

Builds and grows a pipeline of leads for a specific product or service offering

Creates initial contact with potential customer(s) to qualify them as a lead for a specific product or service offering and tracks using an internal customer relationship management (CRM) system

Gathers information to qualify customer needs and fit for products or service offerings under guidance

Documents input from potential customers to identify potential opportunities or challenges

Leverages tools and templates and predefined processes to qualify and convert leads to a meeting with the relevant account team

Performs regular follow up with leads, building trust and interest in Cisco products and service offerings

Maintains accurate customer data in CRM systems, ensuring up-to-date records

Develops knowledge and familiarity with the value proposition and core technical capabilities of targeted Cisco solutions

Develops understanding of linkages between Cisco solutions and customer needs

Uses CRM software and other basic sales enablement tools (e.g., Salesforce, email sequencing, pipeline forecasting) for customer information updating, interactions tracking, and initial lead research and identification

Follows standardized internal procedures for prospecting and qualifying, escalating issues when necessary

Learns from peers and engages in internal discussions to further knowledge of lead generation approaches

Minimum Qualifications

4 year college degree along with 6mos + experience

Preferred Qualifications

CRM experience, particularly Salesforce, and Excel skills.

Prospecting experience using tools like ZoomInfo and Sales Navigator

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $86,200.00 to $115,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area: $87,400.00 - $133,200.00

Non-Metro New York state & Washington state: $86,200.00 - $129,900.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.