VIP Experience Coordinator - SuperMotocross

The VIP Coordinator will report directly to the VIP Manager and support the communication and execution of VIP experiences. This is a seasonal, travel-based role designed to assist the VIP Team on-site at live events and ensure smooth operations. The coordinator will work closely with the VIP Experience Team to deliver a seamless and high-quality experience for guests. The VIP Coordinator will also interact with paying VIP customers before and after events, providing important information and addressing any questions or inquiries to ensure a positive experience.

Essential Job Function

• Assist in the setup and teardown of VIP hospitality lounges to ensure all spaces are prepared and maintained to brand standards. 
• Execute VIP experiences on-site, delivering high-quality and engaging experience for paying customers. 
• Maintain consistent and reliable communication with the VIP Manager to support efficiency and execution of the VIP program both on-site and remotely.
• Provide exceptional on-site customer service by utilizing knowledge of the sport to engage with VIP guests, answer questions, and enhance their overall experience.
• Coordinate with the VIP Manager to assess supply needs to ensure smooth VIP Operations.
• Perform other duties as assigned by the VIP Manager and Senior Manager to support the success and continuous improvement of the VIP Experience Program.

Job Qualifications

• College degree is preferred but not required.
• Knowledge of the sport preferred but not required.
• 1-2 years of experience in Live Events.
• Personal characteristics: team player, organized, able to prioritize effectively, communicative, adaptable, punctual and patient.
• Experience with Shopify or other E-commerce platforms.

About Feld Entertainment

Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.

Equal Opportunity Employer

Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.