Financial Coordinator

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a career that makes you smile?

We're seeking a Financial Coordinator to join our growing team.


Responsible for performing various financial, administrative and insurance related activities. Contacts patients regarding past due balances and facilitates payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care.


How you'll make us better:

• Communicate with patients regarding past due accounts using phone, email, and text messaging
• Work with clinic team members to ensure payments are collected
• Collect and process payments on past due accounts
• Work with patients to make payment arrangements as necessary
• Perform general office and administrative duties assisting with the patient process
• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)
• Verify patient eligibility, submit insurance claims, and manage process until claim is funded
• May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits
• Adjust patient ledgers

Your special skills:

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

• Skilled in customer service
• Skilled in organization and time management
• Skilled in problem-solving techniques
• Ability to work in a fast-paced, agile, and delivery-focused culture

Prerequisites for success:

• High School diploma required
• Minimum of 1 (one) year experience in billing, collections, or insurance processing
• Basic knowledge of computer and standard office equipment
• Basic knowledge of mathematical principals
• Basic knowledge of current collection laws preferred
• Basic knowledge of insurance administration or processing
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

The Perks:

In exchange for the dynamic contribution you'll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.


Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.


This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.